Apple or Huawei: Understanding flow, brand image, brand identity, brand personality and purchase intention of smartphone

Y Mao, Y Lai, Y Luo, S Liu, Y Du, J Zhou, J Ma… - Sustainability, 2020 - mdpi.com
The global use of smartphone has had tremendous social, environmental, and economic
impacts in the last decade, and continues to grow impressively. In order to comprehend …

Comparing email and SNS users: Investigating e-servicescape, customer reviews, trust, loyalty and E-WOM

GA Tran, D Strutton - Journal of Retailing and Consumer Services, 2020 - Elsevier
For better or worse, satisfied or dissatisfied customers function as trusted branding faces for
organizations as they transmit potentially viral messages through E-WOM. These E-WOM …

Spectator e-sport and well-being through live streaming services

J Kim, M Kim - Technology in Society, 2020 - Elsevier
This research examines how seven dimensions of e-sport spectatorship motivation on live
streaming influence e-sport fans' flow experience, subjective well-being, behavioral intention …

Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal

C Liu, X Huang - Journal of Hospitality and Tourism Management, 2023 - Elsevier
Despite the increasing number of studies on virtual tourism, there is currently little
knowledge regarding the significance of the selection of appropriate virtual reality video (eg …

The perception of e-servicescape and its influence on perceived e-shop** value and customer loyalty

AC Tankovic, D Benazic - Online Information Review, 2018 - emerald.com
Purpose The popularity of online shop** has grown in the recent years, enhancing the
interest in identifying the factors that influence shoppers' loyalty. The purpose of this paper is …

The online flow and its influence on awe experience: an AI-enabled e-tail service exploration

A Khare, P Kautish, A Khare - International Journal of Retail & …, 2023 - emerald.com
Purpose The study applied the stimulus–organism–response (S–O–R) framework to
investigate the influence of flow elements (eg perceived control, concentration and cognitive …

Consumer behavior in an augmented reality environment: Exploring the effects of flow via augmented realism and technology fluidity

Y Chen, CA Lin - Telematics and Informatics, 2022 - Elsevier
Advances in information technologies today have created rich forms of reality to engage
consumers. This study examines the effects of augmented realism and technology fluidity of …

Effect of eWOM stimuli and eWOM response on perceived service quality and online recommendation

G Roy, B Datta, S Mukherjee, R Basu - Tourism Recreation …, 2021 - Taylor & Francis
In congruence with the remarkable trend of consumer's adoption of online hotel booking
services, this study applies the Stimulus-Organism-Response (SOR) framework to analyse …

Understanding consumers' motivations to view travel live streaming: Scale development and validation

X Liu, Y Zeng, Z Li, D Huang - Tourism Management Perspectives, 2022 - Elsevier
Since the outbreak of COVID-19, travel live streaming has been increasingly implemented
by online travel agents as an effective approach for economic recovery. However, little is …

Website design in tourism and hospitality: A multilevel review

ICC Chan, R Law, LHN Fong… - International Journal of …, 2021 - Wiley Online Library
Synthesizing and integrating the works of 78 journal articles on the effect of website design
on consumers, this study reconceptualizes and redefines five design features constituting …