There are numerous factors affecting online retail behavior, which are discovered in the last
two decades, but no previous study has compiled the scientific literature on social influence …

Digital technologies have dramatically changed business practices and consumer buying
behavior. This study integrates artificial intelligence technology, consumer engagement on …

Extant literature suggests that green intellectual capital (GIC), green human resource
management (GHRM), and green innovation (GI) impacts the environmental performance of …

The advancement of e‐wallet systems, including Alipay, has led consumers to embrace
digital payment with financial technologies. Yet, limited research focused on the usage of e …

Artificial intelligence (AI) is revolutionising the way customers interact with brands. There is a
lack of empirical research into AI-enabled customer experiences. Hence, this study aims to …

Purpose This study aims to observe the influence of environmental management accounting
(EMA) and environmental knowledge management (KM) practices on environmental …

Purpose This study aims to understand consumer behaviour in the context of online food
delivery (OFD), especially given the mandatory lockdown imposed in some countries that …

Evolving internet technology has brought about changes in consumer lifestyle and
increased online shop**. Grounded in the theory of technology readiness (TR), this study …

Purpose The paper aims to examine the moderating role of both the perceived value and
perceived trust in the relationship between the ease of use, perceived risk, perceived …

Artificial intelligence (AI) has dramatically changed the way organizations communicate,
understand, and interact with their potential consumers. In the context of this trend, the …