The research objective of this paper is to advance knowledge about the role of artificial
intelligence (AI) in complex problem-solving. A problem is complex due to the large number …

What if artificial intelligence (AI) machines became teammates rather than tools? This paper
reports on an international initiative by 65 collaboration scientists to develop a research …

Hotel industry started to adopt service robots, which are considered a future workforce.
However, no attempt was conducted to examine the dimensionality of service quality of …

AI-chatbots as frontline agents promise innovative opportunities for sha** service offerings
that benefit customers and retailers. Examining current practice through the lens of agency …

The role of robots in society keeps expanding and diversifying, bringing with it a host of
issues surrounding the relationship between robots and humans. This introduction to human …

This article aims to understand the definition and dimensions of artificial intelligence (AI)
literacy. Digital technologies, including AI, trigger organizational affordances in workplaces …

Artificial intelligence has experienced major developments in recent years and represents
an emerging technology that will revolutionize the ways in which human beings live. This …

Electromyography (EMG) signal is one of the widely used biological signals for human motor
intention prediction, which is an essential element in human-robot collaboration systems …

We live in a world that is largely socially constructed, and we are constantly involved in and
fundamentally influenced by a broad array of complex social interactions. Social behaviors …

Operations research (OR) has been at the core of decision making since World War II, and
today, business interactions on different platforms have changed business dynamics …