A review of empirical studies assessing ethical decision making in business

TW Loe, L Ferrell, P Mansfield - Journal of business ethics, 2000 - Springer
This article summarizes the multitude of empirical studies that test ethical decision making in
business and suggests additional research necessary to further theory in this area. The …

Ethics in personal selling and sales management: A review of the literature focusing on empirical findings and conceptual foundations

N McClaren - Journal of Business Ethics, 2000 - Springer
Research into the ethics of personal selling and sales management has continued to
increase in volume and importance. Because there is now a diversity of opinions and …

International marketing ethics from an Islamic perspective: a value-maximization approach

M Saeed, ZU Ahmed, SM Mukhtar - Journal of business ethics, 2001 - Springer
International marketing practices, embedded in a strong ethical doctrine, can play a vital role
in raising the standards of business conduct worldwide, while in no way compromising the …

Ethical differences between men and women in the sales profession

LM Dawson - Journal of Business Ethics, 1997 - Springer
This research addresses the question of whether men and women in sales differ in their
ethical attitudes and decision making. The study asked 209 subjects to respond to 20 ethical …

Generation Y's ethical ideology and its potential workplace implications

RA VanMeter, DB Grisaffe, LB Chonko… - Journal of business …, 2013 - Springer
Generation Y is a cohort of the population larger than the baby boom generation. Consisting
of approximately 80 million people born between 1981 and 2000, Generation Y is the most …

The impact of ethical sales behaviour on customer satisfaction, trust and loyalty to the company: An empirical study in the financial services industry

S Román - Journal of marketing management, 2003 - Taylor & Francis
The need to be customer-focused to the highly changing marketing environment has never
been more important for financial services institutions. However, under the present …

Ethical ideology and ethical judgments in the Portuguese accounting profession

PA Marques, J Azevedo-Pereira - Journal of Business Ethics, 2009 - Springer
The purpose of the present study is to examine the attitudes of Portuguese chartered
accountants with respect to questions of ethical nature that can arise in their professional …

Determinants and consequences of ethical behaviour: an empirical study of salespeople

S Román, J Luis Munuera - European Journal of marketing, 2005 - emerald.com
Purpose–The main purpose of this research is to gain a clearer understanding of several
key determinants and consequences of the ethical behaviour of salespeople …

The impacts of ethical sales behaviour on customer loyalty in the life insurance industry

MF Chen, LH Mau - The Service Industries Journal, 2009 - Taylor & Francis
This study focuses on how a salesperson's ethical and unethical sales behaviour can build
or deplete both customer trust in the salesperson and in the company, which in turn …

The development of a virtue ethics scale

KJ Shanahan, MR Hyman - Journal of Business Ethics, 2003 - Springer
Drawing on conceptual works by Murphy (1999) and Solomon (1999), we develop a virtue
ethics scale. Other ethics scales, which are grounded in deontological and teleological …