An interdisciplinary review of AI and HRM: Challenges and future directions
Artificial intelligence (AI) has the potential to change the future of human resource
management (HRM). Scholars from different disciplines have contributed to the field of AI in …
management (HRM). Scholars from different disciplines have contributed to the field of AI in …
Consumers' adoption of artificial intelligence and robotics in hospitality and tourism sector: literature review and future research agenda
Purpose The purpose of this study, a current systematic literature review, is to synthesize the
extant literature on consumers' adoption of artificial intelligence and robotics (AIR) in the …
extant literature on consumers' adoption of artificial intelligence and robotics (AIR) in the …
Technology, ICT and tourism: from big data to the big picture
S Gössling - Journal of Sustainable Tourism, 2020 - Taylor & Francis
The past years have seen an unprecedented growth in the ICT economy that has
fundamentally altered business models and consumer cultures. Many of the changes this …
fundamentally altered business models and consumer cultures. Many of the changes this …
Labor shortage: a critical reflection and a call for industry-academia collaboration
L Kwok - International Journal of Contemporary Hospitality …, 2022 - emerald.com
Purpose This critical reflection aims to initiate an engaging dialogue about the labor
shortage challenge facing the hospitality and tourism (H&T) industry. This paper discusses …
shortage challenge facing the hospitality and tourism (H&T) industry. This paper discusses …
30 years of artificial intelligence (AI) research relating to the hospitality and tourism industry
Purpose This study aims to review the progress of research on artificial intelligence (AI)
relating to the hospitality and tourism industry, focusing on the content, focal points, key …
relating to the hospitality and tourism industry, focusing on the content, focal points, key …
[HTML][HTML] The role of industry 4.0 in advancing sustainability development: A focus review in the United Arab Emirates
In recent years, the widespread adoption of Industry 4.0 technologies has significantly
enhanced sustainability performance and addressed environmental concerns for …
enhanced sustainability performance and addressed environmental concerns for …
[HTML][HTML] The progression of sustainable development goals in tourism: A systematic literature review of past achievements and future promises
The UN 2030 agenda for global sustainable development has huge connotations for the
theory, practice, and policy of tourism. This study comprehensively evaluates extant …
theory, practice, and policy of tourism. This study comprehensively evaluates extant …
[HTML][HTML] A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment
Work and employment are a significant constituent part of tourism and are gaining ground as
an area of research. This review paper offers a critical reflection on the field of tourism work …
an area of research. This review paper offers a critical reflection on the field of tourism work …
Hotel managers' perceptions towards the use of robots: a mixed-methods approach
Adopting a supply-side perspective, the paper analyses Bulgarian hotel managers'
perceptions of service robots using a convergent mixed methods design. Structured …
perceptions of service robots using a convergent mixed methods design. Structured …
The dark side of artificial intelligence in higher education
S Ivanov - The Service Industries Journal, 2023 - Taylor & Francis
The paper focuses on the negative aspects of artificial intelligence in higher education such
as biases in the datasets and algorithms, plagiarism, factual incorrectness …
as biases in the datasets and algorithms, plagiarism, factual incorrectness …