An interdisciplinary review of AI and HRM: Challenges and future directions

Y Pan, FJ Froese - Human resource management review, 2023 - Elsevier
Artificial intelligence (AI) has the potential to change the future of human resource
management (HRM). Scholars from different disciplines have contributed to the field of AI in …

Consumers' adoption of artificial intelligence and robotics in hospitality and tourism sector: literature review and future research agenda

P Goel, N Kaushik, B Sivathanu, R Pillai, J Vikas - Tourism Review, 2022 - emerald.com
Purpose The purpose of this study, a current systematic literature review, is to synthesize the
extant literature on consumers' adoption of artificial intelligence and robotics (AIR) in the …

Technology, ICT and tourism: from big data to the big picture

S Gössling - Journal of Sustainable Tourism, 2020 - Taylor & Francis
The past years have seen an unprecedented growth in the ICT economy that has
fundamentally altered business models and consumer cultures. Many of the changes this …

Labor shortage: a critical reflection and a call for industry-academia collaboration

L Kwok - International Journal of Contemporary Hospitality …, 2022 - emerald.com
Purpose This critical reflection aims to initiate an engaging dialogue about the labor
shortage challenge facing the hospitality and tourism (H&T) industry. This paper discusses …

30 years of artificial intelligence (AI) research relating to the hospitality and tourism industry

H Kong, K Wang, X Qiu, C Cheung… - International Journal of …, 2023 - emerald.com
Purpose This study aims to review the progress of research on artificial intelligence (AI)
relating to the hospitality and tourism industry, focusing on the content, focal points, key …

[HTML][HTML] The role of industry 4.0 in advancing sustainability development: A focus review in the United Arab Emirates

A Alhammadi, I Alsyouf, C Semeraro… - Cleaner Engineering and …, 2024 - Elsevier
In recent years, the widespread adoption of Industry 4.0 technologies has significantly
enhanced sustainability performance and addressed environmental concerns for …

[HTML][HTML] The progression of sustainable development goals in tourism: A systematic literature review of past achievements and future promises

HMU Khizar, A Younas, S Kumar, A Akbar… - Journal of Innovation & …, 2023 - Elsevier
The UN 2030 agenda for global sustainable development has huge connotations for the
theory, practice, and policy of tourism. This study comprehensively evaluates extant …

[HTML][HTML] A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment

A Ladkin, S Mooney, D Solnet, T Baum… - Annals of Tourism …, 2023 - Elsevier
Work and employment are a significant constituent part of tourism and are gaining ground as
an area of research. This review paper offers a critical reflection on the field of tourism work …

Hotel managers' perceptions towards the use of robots: a mixed-methods approach

S Ivanov, F Seyitoğlu, M Markova - Information Technology & Tourism, 2020 - Springer
Adopting a supply-side perspective, the paper analyses Bulgarian hotel managers'
perceptions of service robots using a convergent mixed methods design. Structured …

The dark side of artificial intelligence in higher education

S Ivanov - The Service Industries Journal, 2023 - Taylor & Francis
The paper focuses on the negative aspects of artificial intelligence in higher education such
as biases in the datasets and algorithms, plagiarism, factual incorrectness …