[HTML][HTML] An exploration and importance-performance analysis of bus rapid transit systems' service quality attributes: Evidence from an emerging economy

MA Saleem, H Afzal, F Ahmad, H Ismail, N Nguyen - Transport Policy, 2023 - Elsevier
Bus rapid transit (BRT) systems have emerged as efficient, convenient, and cost-effective
solutions to meet customer transport needs. Since their advent in develo** countries, a …

Scaling up public transport usage: a systematic literature review of service quality, satisfaction and attitude towards bus transport systems in develo** countries

E Sogbe, S Susilawati, TC Pin - Public Transport, 2024 - Springer
Urban sprawl driven by urbanisation has contributed to a sharp rise in privately owned
vehicles and competition for restricted resource space. The utilisation of private vehicles has …

How do stakeholders perceive transit service quality attributes?–a study through Fuzzy-AHP

VK Verma, R Rastogi - Expert Systems with Applications, 2024 - Elsevier
This study examines stakeholders' perspective about nine major attribute sets which
comprehensively define transit service quality. A novel linguistic AHP scale was used to form …

Quality Analysis of Health Center Service Management for Efforts to Improve Patient Satisfaction

J Rismawati, NO Gultom - Journal of Economics Business Industry, 2023 - jurnaljepip.com
Health Centers providing the best quality of service can affect consumer satisfaction in using
services. If the quality of service, facilities, and promotions consumers offer is unsatisfactory …

Comparative Analysis of Public Transportation Comfort in Addis Ababa: Objective and Subjective Performance Metrics

SA Esheti, YM Emagnu… - … and Simulation in …, 2024 - Wiley Online Library
Passenger comfort significantly influences commuter satisfaction and mode preferences in
urban transportation systems. To maintain competitiveness and attract more passengers …

The Performance Of Legislative Secretariat Services: Perspective Of The New Public Service

A Rasyid, E Satispi, AA Samudra - Jurnal Administrasi dan …, 2022 - jakp.fisip.unand.ac.id
Abstract The Regional People's Representative Council (DPRD) is part of the local
government in a decentralized system. The responsibilities of the DPRD include three main …

[PDF][PDF] Analysis of the Level of Public Satisfaction with the Performance of Services and Facilities at Tambun Station after Revitalization

RD Putra, Z Arifin, M Isradi - 2024 - allmultidisciplinaryjournal.com
In the contemporary era of globalization, the scope and nature of people's daily activities
have undergone significant transformation. This is driven by an increase in economic activity …

[PDF][PDF] Evaluationof Operational Performance and Transjakarta Services Corridor 3F Kalideres-Gelora Bung Karno (GBK)

AL Sianturi, M Isradi - ijses.com
TransJakarta is one of the BRT transportation systems that provides a solution to accelerate
the high mobilization rate in DKI Jakarta. One of the strategic corridors of TransJakarta travel …

[PDF][PDF] Jurnal Administrasi dan Kebijakan Publik

A Rasyid, ES Ma'mun Murod Albarbassy, AA Samudra - researchgate.net
Abstract The Regional People's Representative Council (DPRD) is part of the local
government in a decentralized system. The responsibilities of the DPRD include three main …