ABSTRACT Robotic Process Automation (RPA) deals with the automation of rule-based
process tasks to increase process efficiency and to reduce process costs. Due to the utmost …

Robotic Process Automation (RPA) is the automation of rule-based routine processes to
increase process efficiency and to reduce process costs. In practice, however, RPA is often …

This study aims to identify why firms, specifically SMEs in the hospitality and tourism
industry, downsized during the recent global economic distress caused by COVID-19. This …

Robotic process automation (RPA) is often used in organisational digitalisation efforts to
automate work processes. RPA, and the software robots at its heart, is an equivocal and …

Automation of public service provision has gained renewed attention as emerging
technologies are said to enable automation of tasks that were previously seen as requiring …

Robot Process Automation (RPA) is a type of business process automation that relies on
software robots (bots) or artificial intelligence (AI) agents. This phenomenon is sometimes …

Robotic process automation (RPA) as a lightweight automation technology has witnessed
an increasing uptake in the industry in recent years. Despite considerable changes in …

Organizations increasingly use software robots, such as robotic process automation (RPA)
and chatbots, to automate tasks previously performed by human employees. While previous …

More and more companies are implementing the RPA (Robotic Process Automation) tools
that belong to the newly emerging category of IT solutions used to automate business …

Robotic process automation (RPA) is a process automation technology that mimics human
behaviour using software agents called 'bots'. This study aims to explore one of the …