Service quality and price perception of service: Influence on word-of-mouth and revisit intention

CHS Liu, T Lee - Journal of Air Transport Management, 2016 - Elsevier
Drawing on an overarching framework of marketing theory, this study develops and tests an
integrated model of service quality that explicates the affective mechanisms through which …

Key determinants of passenger loyalty in the low-cost airline business

RK Akamavi, E Mohamed, K Pellmann, Y Xu - Tourism management, 2015 - Elsevier
Given the intensive rivalry in the transport industry, passenger relationship management has
become a vital concern for the low-cost airline (LCA) sector. However, determinants of LCA …

Dynamic relationship between air transport, economic growth and inbound tourism in Cambodia, Laos, Myanmar and Vietnam

CCH Law, Y Zhang, J Gow, XB Vu - Journal of Air Transport Management, 2022 - Elsevier
Abstract Cambodia, Laos, Myanmar and Vietnam (the CLMV countries) in Mainland
Southeast Asia share a similar history in their political systems, development of their aviation …

Total delay impact study: a comprehensive assessment of the costs and impacts of flight delay in the United States

M Ball, C Barnhart, M Dresner, M Hansen, K Neels… - 2010 - rosap.ntl.bts.gov
Flight delay is a serious and widespread problem in the United States. Increasing flight
delays place a significant strain on the US air travel system and cost airlines, passengers …

[HTML][HTML] Airline price responses in the face of demand shocks: European lessons from the COVID-19 pandemic

M Borsati, X Fageda - Transportation Research Part E: Logistics and …, 2024 - Elsevier
We exploit the exogenous demand shock in the aviation sector that resulted from the spread
of the COVID-19 pandemic to investigate how airlines responded in terms of pricing …

Should China further expand its high-speed rail network? Consider the low-cost carrier factor

K Wang, W ** companies competition and cooperation
N Asgari, RZ Farahani, M Goh - Transportation Research Part A: Policy and …, 2013 - Elsevier
In the maritime industry, the stakeholders comprising the port authorities, ship**
companies, and port operators often compete and collaborate within an ecological system …