This study aims to investigate the impact of halal healthcare attributes, intrinsic value, and
extrinsic value on satisfaction, and explores how patient satisfaction with halal healthcare …

Purpose This study examines how service feedback and physician popularity affect
physician demand in the context of virtual healthcare environment. Based on the signaling …

Online medical consultation (OMC) is generating considerable interest among researchers
and practitioners due to the mandatory quarantine measures implemented during the …

As a new type of online health communities (OHC), online doctor consultation services
(ODCS) enable doctors deliver healthcare consulting to patients virtually. Patients can use …

(1) Background: Word-of-mouth (WOM) can influence patients' choice of doctors in online
medical services (OMSs). Previous studies have explored the relationship between internal …

(1) Background. Patients are increasingly using physician online reviews (PORs) to learn
about the quality of care. Patients benefit from the use of PORs and physicians need to be …

Recent efforts in clinical natural language processing research have focused on mining
social media data and other user-generated data relevant to COVID-19. An increasing …

Identifying helpful drug reviews could significantly assist patients in their medication
decision-making. Despite that review helpfulness has been extensively explored in the prior …

This study aims to investigate the factors that affect physicians' healthcare service provision
behavior on healthcare service platforms. A research model was proposed based on the …

Following the proliferation of online review platforms, researchers have conducted a vast
range of studies investigating the helpfulness of such platforms. Yet, a significant body of …