Introduction to this special issue: guiding the conversation: new theory and design perspectives for conversational user interfaces

BR Cowan, L Clark, H Candello… - Human–Computer …, 2023 - Taylor & Francis
The increased popularity of CUIs has motivated HCI work around specific approaches to
research, design, and implementation, while also reflecting on these topics. However …

[BOOK][B] Privacy-preserving conversational interfaces

J Dev - 2022 - search.proquest.com
People are concerned about, and struggle to manage their risk in complex informational
ecosystems. Users having expectations but being unable to enforce their choices can …

Lessons in In Privacy and Safety from Interactions with a General Purpose Chatbot

J Dev, T Ringenberg, J Abbott, LJ Camp - Available at SSRN, 2022 - papers.ssrn.com
The ability of chatbots to engage in fluid and complex discussions creates new challenges in
human-computer interaction. Prior research shows that when chatbots appear …