Purpose The development of the digital age has made data and information more
transparent, enhancing the strategic perspectives of both buyers (strategic waiting) and …

Firms must often decide whether to disclose private information regarding their costs to other
market participants. Although extant literature has explored firms' incentives to disclose …

Online merchants face a dilemma in deciding whether to disclose their use of AI-driven
services, which offer cost-effective, human-like interactions but may trigger customer …

Buying and returning products can result in losses for both transaction parties, and a partial
refund policy affects the loss difference. If consumers feel the policy is unfair, they can easily …

This paper examines why, despite common belief that manufacturers should control their
product prices to avoid double marginalization, we often see products being sold through …