Background: Chatbots are an emerging technology that show potential for mental health
care apps to enable effective and practical evidence-based therapies. As this technology is …

Background: The high demand for health care services and the growing capability of
artificial intelligence have led to the development of conversational agents designed to …

Advances in large language models (LLMs) have empowered a variety of applications.
However, there is still a significant gap in research when it comes to understanding and …

Background: The System Usability Scale (SUS) is a widely used scale that has been used to
quantify the usability of many software and hardware products. However, the SUS was not …

Artificial Intelligence (AI) applications for education are being developed at an increasing
pace. It seems reasonable to assume that these applications would enhance student …

Background Chatbots have been used in the last decade to improve access to mental health
care services. Perceptions and opinions of patients influence the adoption of chatbots for …

The objective of this study was to understand the attitudes of professionals who work in
mental health regarding the use of conversational user interfaces, or chatbots, to support …

Large Language Models (LLMs) offer promising opportunities in mental health domains,
although their inherent complexity and low controllability elicit concern regarding their …

Use of conversational agents, like chatbots, avatars, and robots is increasing worldwide. Yet,
their effectiveness in health care is largely unknown. The aim of this advanced review was to …

The existing literature suggests that chatbots tend to provide automated and generic
responses that may not fully address complex customer inquiries, particularly when …