Purpose The purpose of this paper is to provide a review of the mobile shop** (m-
shop**) acceptance literature to bring international marketing and consumer research …

Purpose Artificial intelligence chatbots are shifting the nature of online services by
revolutionizing the interactions of service providers with consumers. Thus, this study aims to …

This study aims to understand the consumption values that positively influence the adoption
of mobile payment apps (MPAs). The theory of consumption values and two more constructs …

Mobile banking (m-banking) is the fastest growing and most cost-effective channel for
delivering banking services. Electronic word of mouth (eWOM) plays a crucial role in the …

Initial trust represents the trust that develops upon first use of a product. It is built on the basis
of the net effect of factors that stimulate as well as inhibit it. Future transactions require less …

Purpose The purpose of this paper is to investigate the mechanism of building trust during
the transition from online payment to mobile payment, as well as to examine the effect of …

Despite mobile device usage being at an all-time high, their utilisation for mobile shop**
activities is inherently low. The study, first, identifies prominent areas of academic concern …

Although mobile purchase is convenient in the age of mobile commerce, many consumers
still do not utilize mobile purchase to its full potential. From the mobile vendor's perspective …

User adoption of mobile payment (m-payment) is low compared to the adoption of traditional
forms of payments. Lack of user trust has been identified as the most significant long-term …

With the growing popularity of mobile devices (m-devices) and technological advancement
in wireless networks, a new form of shop** channel has emerged in the tourism industry …