[HTML][HTML] The uses of patient reported experience measures in health systems: a systematic narrative review

KJ Gilmore, I Corazza, L Coletta, S Allin - Health policy, 2023 - Elsevier
Background: Many governments have programmes collecting and reporting patient
experience data, captured through Patient Reported Experience Measures (PREMs). Our …

Patient satisfaction survey as a tool towards quality improvement

R Al-Abri, A Al-Balushi - Oman medical journal, 2014 - pmc.ncbi.nlm.nih.gov
Over the past 20 years, patient satisfaction surveys have gained increasing attention as
meaningful and essential sources of information for identifying gaps and develo** an …

Patient satisfaction: Concept analysis in the healthcare context

JHY Ng, BHK Luk - Patient education and counseling, 2019 - Elsevier
Objective Patient satisfaction had been the focus of many scientific studies worldwide.
However, very few studies published had addressed the definition of the concept of patient …

A critical review of patient satisfaction

L Gill, L White - Leadership in health services, 2009 - emerald.com
A critical review of patient satisfaction | Emerald Insight Books and journals Case studies
Expert Briefings Open Access Publish with us Advanced search A critical review of patient …

Relationship between nurses' moral sensitivity and the quality of care

E Amiri, H Ebrahimi, M Vahidi… - Nursing …, 2019 - journals.sagepub.com
Background: To provide care with high quality, nurses face a number of moral issues
requiring them to have moral abilities in professional performance. Moral sensitivity is the …

Patient satisfaction with services in outpatient clinics at Mulago hospital, Uganda

J Nabbuye-Sekandi, FE Makumbi… - … Journal for Quality in …, 2011 - academic.oup.com
Objectives To identify factors associated with general satisfaction among clients attending
outpatient clinics in a referral hospital in Uganda. Design Cross-sectional exit survey of …

Patient centredness and quality improvement efforts in hospitals: rationale, measurement, implementation

O Groene - International Journal for Quality in Health Care, 2011 - academic.oup.com
Abstract Quality Problem Patient-centred care is increasingly being acknowledged as an
integral part of evaluating health care. Yet, from a quality improvement perspective the …

Satisfaction of patients: a right to health indicator?

EK M**a, P Chastonay - Health policy, 2011 - Elsevier
BACKGROUND: Right to health indicators have been subject to debate. Indeed, inadequate
monitoring or reporting by states, missing or contradicting data as well as a lack of …

Measuring patient satisfaction: A case study to improve quality of care at public health facilities

PR Sodani, RK Kumar, J Srivastava… - Indian Journal of …, 2010 - journals.lww.com
Objective: The main objective of the study is to measure the satisfaction of OPD (Outpatient
Department) patients in public health facilities of Madhya Pradesh in India. Materials and …

Patient satisfaction with primary health care–a comparison between the insured and non-insured under the National Health Insurance Policy in Ghana

AP Fenny, U Enemark, FA Asante… - Global journal of …, 2014 - pmc.ncbi.nlm.nih.gov
Ghana has initiated various health sector reforms over the past decades aimed at
strengthening institutions, improving the overall health system and increasing access to …