Organizational resilience and employee work-role performance after a crisis situation: exploring the effects of organizational resilience on internal crisis …

Y Kim - Journal of Public Relations Research, 2020 - Taylor & Francis
The purpose of this study is to explore the positive outcomes of organizational resilience to
see how resilient employees can support an organization by adapting to and initiating …

(Mis) communicating about COVID-19: Insights from health and crisis communication

SM Noar, L Austin - Health communication, 2020 - Taylor & Francis
The COVID-19 pandemic has posed unprecedented challenges for the United States and
the world. In this article, we discuss several communication challenges that have arisen …

Building organizational resilience through strategic internal communication and organization–employee relationships

Y Kim - Journal of Applied Communication Research, 2021 - Taylor & Francis
This study explores the impacts of internal strategic communication and relationship
management with employees for organizational resilience in effective internal crisis …

How times of crisis serve as a catalyst for creative action: An agentic perspective

RA Beghetto - Frontiers in psychology, 2021 - frontiersin.org
The human experience is punctuated by times of crisis. Some crises are experienced at a
personal level (eg, the diagnosis of a life-threatening disease), organizational level (eg, a …

A conceptual model for evaluating emergency risk communication in public health

MW Seeger, LE Pechta, SM Price, KM Lubell… - Health …, 2018 - liebertpub.com
Public health threats, such as emerging infectious diseases, terrorism, environmental
catastrophes, and natural disasters, all require effective communication. Emergency risk …

Telling the tale: The role of narratives in hel** people respond to crises

BF Liu, L Austin, YI Lee, Y **, S Kim - Journal of Applied …, 2020 - Taylor & Francis
During public health crises like infectious disease outbreaks, news media and governments
are responsible for informing the public about how to protect themselves. A large body of …

Development of employees' resilience in technologically turbulent environments: probing the mechanisms of consonance–dissonance and crisis leadership

DL Senbeto, AHY Hon - International Journal of Contemporary …, 2021 - emerald.com
Purpose This study aims to examine the impact of technological turbulence on employee
resilience based on cognitive dissonance theory and through a process of consonance and …

Perceived knowledge as [protective] power: Parents' protective efficacy, information-seeking, and scrutiny during COVID-19

EJ Avery, S Park - Health Communication, 2021 - Taylor & Francis
During the COVID-19 pandemic, parents were issued numerous, sometimes changing,
safeguarding directives including social distancing, mask use, hygiene, and stay-at-home …

Data breaches and effective crisis communication: a comparative analysis of corporate reputational crises

S Kuipers, M Schonheit - Corporate Reputation Review, 2022 - Springer
Online data breaches are recurrent and damaging cyber incidents fors organizations
worldwide. This study examines how organizations can effectively mitigate reputational …

Extending a hel** hand: How receiving gratitude makes a difference in employee performance during a crisis

D Ni, LJ Song, X Zheng, J Zhu, M Zhang… - Journal of Business …, 2022 - Elsevier
Although organizational crises, particularly the COVID-19 pandemic, are shocks for
employees, their expression of gratitude can be viewed as a silver lining. Drawing on social …