This study investigates the strategic alignment between marketing and information
technology (IT) strategies and provides production and operations decision makers a model …

Purpose Given the progressive growth of e-commerce sales and the rising interest in omni-
channel (OC) retailing amongst academics and practitioners, the purpose of this paper is to …

The purpose of the paper is to investigate the challenges and implications related to
blockchain adoption in the private and public sectors, and from the entrepreneurs' …

Artificial intelligence (AI) applications are increasingly used to support supply chain
management (SCM) activities. However, industry reports and recent research indicate …

The rise of e‐commerce over the past 20 years has created an increased need for
responsive omnichannel distribution to meet the last mile challenge. Some companies are …

This paper empirically examines the mediating role of shop** satisfaction between
electronic logistics service quality (e-LSQ) and repurchase intention. Further, this paper …

Fintech innovations–innovations by financial services providers based on digital technology–
are widely believed to have a disruptive effect on the financial services industry. The …

There are several factors that affect a firm's ability to successfully integrate internally and
externally for organizational improvement. This study seeks to understand the relationship …

Recently more and more companies are adopting proactive sustainable strategies and
develo** sustainable supply chain management practices. Researchers identify Closed …

Retailers have treated the buy-online-and-return-in-store (BORS) policy as an important
initiative to reduce return losses and provide a better customer experience. Studies on …