Purpose Business processing organizations are continuously focusing on customer
knowledge management (CKM) due to the competitive business environment. CKM is being …

Chinese universities were the first to experience the massive shock waves of the COVID-19
pandemic that disrupted higher education globally. Despite extensive research on higher …

This study aims to assess how the performance of Change Control Boards (CCBs)
influences the relationship between requirements uncertainty and the Time to Market (TTM) …

Background Whether internal or external, motivational factors serve as stimulants
influencing individual ability to execute sales tasks. A meta-analysis was conducted …

Sustainable consumption is important to current environmental issues. This study examines
how factors like cause-related marketing and brand attitude influence the decision to …

Purpose The practice of mindfulness is becoming more widespread among employees, with
potential benefits for workplace outcomes. However, there is a paucity of research on the …

Background In the post-COVID period, the work stress experienced by healthcare
professionals has become a more questionable problem. Existing studies generally …

Knowledge is not power unless shared. This study investigated the importance of
maintaining a harmonious relationship between the different pillars of organisational …

Customer brand engagement has been acknowledged as a significant stimulus of
determining brand loyalty. Especially in the hospitality industry, the association of tourists is …

Bibliometric analysis is a quantitative method for examining scientific literature by focusing
on its external characteristics. The aim of bibliometric analysis is to examine the steady …