For policy makers and policy implementers, design challenges abound. Every design
challenge presents an opportunity for change and transformation. To get from policy intent to …

Abstract Design has emerged as a discipline equipped to tackle the complex problems of
the 21st century, primarily for its human-centered and experimentation approach and …

Public service is related to everyone's life and future and directly feeds back on the
development of society and the country. How to better shape and develop it is a critical issue …

Highlights•Briefing in public procurements is principally structured by legal
requirements.•Public servants determine details of procurements that may limit iterative …

This conference paper discusses the theoretical landscape of service design. It will illustrate
how service design is situated in a discourse on design research and outline the theoretical …

Design has emerged as a discipline equipped to tackle the complex problems of the 21st
century, primarily for its human-centered and experimentation approach and participative …

The shortage of workforce in several sectors has created a desperate need for immigrant
workers in Nordic countries. However, integrating into the local work-life can be challenging …

Considering the widespread uptake of design tools, methods and approaches across
sectors, understanding the role of design research and its contribution to these sectors is a …

Societies are facing multiple societal challenges. Social innovations provide solutions to
address the societal needs and help to solve the complex challenges. Therefore, there is a …

Urbanization is a globally shared challenge and Nepal, a small develo** country in the
foot of the Himalayas, is no exception. For Lalitpur Metropolitan City (LMC), the country's …