The primary objective of this study is to examine the present literature of Total Quality
Management (TQM) and its connection with industry 4.0. The author tried to understand …

The ISO 9001 standard has been implemented by more than one million organizations in
187 countries, and a substantial number of these organizations aim at achieving product …

Although the relation between the organizational learning capability, organizational
innovation and performance has often been studied, there is little empirical evidence to …

Customer is considered as the king in the world of business. The issue of customer
satisfaction in electronics home appliances has received greater attention from academics …

The purpose of this study is to examine the associations among different quality
management (QM) practices and investigate which QM practices directly or indirectly relate …

This study has four main goals:(1) diagnosing the organizational culture of Tehran׳ s
pharmaceutical companies;(2) investigating the implementation of different categories of …

This study is principally focused on the implementation of Total Quality Management (TQM)
in Indian industries and to study its influence on the organizational performance. The study …

The results from studies of the relationship between total quality management (TQM)
practices and firm performance and from those on the effects of TQM practices on various …

This study examined the effect of leadership and innovation on differentiation strategy and
company performance of hotels in Surabaya, Indonesia. The study used quantitative …

Purpose The purpose of this paper is to investigate the impact of total quality management
(TQM) and supply chain management (SCM) practices on operational performance, and …