The state of the heart: Emotional labor as emotion regulation reviewed and revised.

AA Grandey, RC Melloy - Journal of occupational health …, 2017 - psycnet.apa.org
Emotional labor has been an area of burgeoning research interest in occupational health
psychology in recent years. Emotional labor was conceptualized in the early 1980s by …

Emotional labor and burnout: A review of the literature

DY Jeung, C Kim, SJ Chang - Yonsei medical journal, 2018 - synapse.koreamed.org
This literature review was conducted to investigate the association between emotional labor
and burnout and to explore the role of personality in this relationship. The results of this …

What makes teachers enthusiastic: The interplay of positive affect, self-efficacy and job satisfaction

I Burić, A Moè - Teaching and teacher education, 2020 - Elsevier
Teacher enthusiasm is a key factor of effective teaching, favouring teachers' well-being and
instructional behaviour, and students' cognitive, emotional, and motivational outcomes …

Benefits of mindfulness at work: the role of mindfulness in emotion regulation, emotional exhaustion, and job satisfaction.

UR Hülsheger, HJEM Alberts, A Feinholdt… - Journal of applied …, 2013 - psycnet.apa.org
Mindfulness describes a state of consciousness in which individuals attend to ongoing
events and experiences in a receptive and non-judgmental way. The present research …

Do frontline employees cope effectively with abusive supervision and customer incivility? Testing the effect of employee resilience

MA Al-Hawari, S Bani-Melhem, S Quratulain - Journal of Business and …, 2020 - Springer
This paper examines multiple workplace interpersonal stressors experienced by frontline
employees. Drawing upon conservation of resources theory, we propose that abusive …

Hierarchical representations of the five-factor model of personality in predicting job performance: integrating three organizing frameworks with two theoretical …

TA Judge, JB Rodell, RL Klinger, LS Simon… - Journal of applied …, 2013 - psycnet.apa.org
Integrating 2 theoretical perspectives on predictor–criterion relationships, the present study
developed and tested a hierarchical framework in which each five-factor model (FFM) …

Job attitudes

TA Judge, JD Kammeyer-Mueller - Annual review of psychology, 2012 - annualreviews.org
Job attitudes research is arguably the most venerable and popular topic in organizational
psychology. This article surveys the field as it has been constituted in the past several years …

Emotional labour, burnout and job satisfaction in UK teachers: The role of workplace social support

G Kinman, S Wray, C Strange - Educational Psychology, 2011 - Taylor & Francis
Although teaching has been described as a profoundly emotional activity, little is known
about the emotional demands faced by teachers or how this impacts on their well-being …

[KNYGA][B] Work motivation in organizational behavior

CC Pinder - 2014 - taylorfrancis.com
This second edition of the best-selling textbook on Work Motivation in Organizational
Behavior provides an update of the critical analysis of the scientific literature on this topic …

Emotional intelligence buffers the effects of negative emotions on job burnout in nursing

DD Szczygiel, M Mikolajczak - Frontiers in psychology, 2018 - frontiersin.org
The study was designed to examine whether trait emotional intelligence would moderate the
impact of negative emotions at work on job burnout. A total of 188 female nurses participated …