Organizational citizenship behavior in the public sector: A systematic literature review and future research agenda

CJC de Geus, A Ingrams, L Tummers… - Public Administration …, 2020 - Wiley Online Library
This article presents a systematic literature review of organizational citizenship behavior
(OCB) in the public sector. The findings show that although OCB is gaining more attention in …

A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century

L Ocampo, V Acedillo, AM Bacunador, CC Balo… - Personnel …, 2018 - emerald.com
Purpose The purpose of this paper is to provide a historical account of organizational
citizenship behavior (OCB) based on the existing literature. Design/methodology/approach …

A job demands–resources approach to public service motivation

AB Bakker - Public Administration Review, 2015 - Wiley Online Library
This article uses job demands–resources theory to build a model of public service motivation
(PSM). Public service motivation determines how employees in the public sector deal with …

[PDF][PDF] The effect of training on employee performance

A Elnaga, A Imran - European journal of Business and Management, 2013 - core.ac.uk
Employee is a blood stream of any business. The accomplishment or disaster of the firm
depends on its employee performance. Hence, top management realized the importance of …

Public service motivation: A systematic literature review and outlook

A Ritz, GA Brewer, O Neumann - Public Administration Review, 2016 - Wiley Online Library
Over the past two decades, research on public service motivation has seen rapid growth.
Despite the relatively large number of publications to date, no systematic research overview …

Public service motivation concepts and theory: A critique

B Bozeman, X Su - Public Administration Review, 2015 - Wiley Online Library
With its growth in popularity, public service motivation (PSM) research has been subjected to
increasing critical scrutiny, but with more focus on measurement and models than on …

Transformational leadership as a factor that decreases turnover intention: a mediation of work stress and organizational citizenship behavior

VP Manoppo - The TQM journal, 2020 - emerald.com
Purpose The purpose of this research is to examining the effect of transformational
leadership on work stress, organizational citizenship behavior (OCB) and turnover intention …

A meta‐analysis of the relationship between public service motivation and job satisfaction

F Homberg, D McCarthy… - Public Administration …, 2015 - Wiley Online Library
In recent years, much research has been conducted on the relationship between public
service motivation (PSM) and various outcomes, including job satisfaction. This article …

Transformational leadership, organizational clan culture, organizational affective commitment, and organizational citizenship behavior: A case of South Korea's public …

H Kim - Public Organization Review, 2014 - Springer
The present study examines whether transformational leadership is associated with clan
culture, affective commitment, and organizational citizenship behavior and whether affective …

High‐performance human resource practices and employee outcomes: the mediating role of public service motivation

AMS Mostafa, JS Gould‐Williams… - Public administration …, 2015 - Wiley Online Library
This article responds to recent calls for research examining the mechanisms through which
high‐performance human resource practices (HPHRPs) affect employee outcomes. Using …