This study aims to create a queuing system engineering during peak hours. The analysis
was done by using queuing theory method with M/M/S calculation. The calculation is to get …

Abstract Dr Yap Eye Hospital Yogyakarta is one of the most popular reference eye hospitals
in Yogyakarta. There are so many patients coming from other cities and many of them are …

Abstract Rumah Sakit Lotim Medical Center merupakan Rumah Sakit Swasta yang teletak di
Kabupaten Lombok Timur. Aspek kepuasan pelanggan dapat menjadi indikator kualitas …

This study used the queue theory to evaluate the performance of the United Bank for Africa
(UBA) banking service in Agbor, Delta State, Nigeria. The objectives of the study include: to …

Queue management is a crucial part of service industry. Business has to deal with the
uncertainty of arrival customer and the trade-off between the costs of providing capacity and …

Queueing theory or waiting line theory is a theory that deals with the queue process from the
customer comes, queue to be served, served and left on service facilities. Queue occurs …

Considering the function of the toll road is to provide optimal services without any obstacles
that can reduce the flow of vehicles, toll road providers or operators must strive for existing …

Abstract PT. Optima Kurnia Elok adalah salah satu perusahaan ritel yang bergerak di
bidang percetakan yang memiliki 3 loket pelayanan. Permasalahan yang terjadi pada …

Tujuan dari penelitian ini adalah menghitung dan melakukan desain sistem manajemen
antrian teller yang akan bekerja di saat jam sibuk pada sebuah bank. Analisis dilakukan …

Pelaksanaan riset ini mempunyai tujuan untuk melaksanakan analisis seberapa jauh
efektivitas serta efisiensi penerapan Sistem An-trian Berbasis Online (SpeedID) dalam …