As organizational research continues to globalize, scholars increasingly must translate
established scales into languages other than those in which the scales were originally …

Purpose This study aims to review the empirical studies on empowering leadership in
hospitality and tourism and proposes an associated research agenda. Design/methodology …

The main purpose of this research was to illustrate how companies contributed to employee
psychological capital in tourism during the COVID-19 crisis based on the conservation of …

While AI technology is widely integrated into service creation and delivery processes, the
empirical evidence about its impact on employees has been mixed. Based on transactional …

Drawing on a social cognitive theory perspective, we contend that an employee's trust in
oneself, or self‐efficacy, will interact with the individual's trust in the system, or trust in …

Drawing on social learning and social information processing theories, this study proposes
and tests a model of the association of green-inclusive leadership on pro-environmental …

AI has become a critical technology driving societal advancement and impacting various
sectors, including hospitality. Technology has social attributes, and employees play a major …

Purpose The purpose of the present research is to investigate the impact of environmental
knowledge and awareness on green behavior with respect to behavioral intentions …

Purpose Based on self-determination theory, this research paper aims to explore the
implication of exploitative leadership for hospitality employees' proactive customer service …

Job engagement denotes the extent to which an employee invests the full self in performing
the job. Extant research has investigated the positive outcomes of job engagement, paying …