This paper reviews the literature on relational dynamics in information technology
outsourcing (ITO) relationships, a type of interorganizational relationship (IOR) between …

Theoretical background The work explores how Big Data analysis can reshape marketing
decision-making in B2B sector. Deriving from Data-Driven Decision-Making (DDDM) …

Purpose Critical success factors (CSF) for lean six sigma (LSS) using quality 4.0 are not
researched so far. This study aims to bridge this gap. It also validates CSF already identified …

Purpose The objective of the study is to design and validate an instrument that allows
organizations to assess their status regarding the adoption of the critical success factors …

Purpose The current research aims to analyze the literature to determine its strengths and
weaknesses and extract the required information, which will be used to identify the …

Management of successful IT projects in a sustainable manner is influenced by numerous
factors. Organizational awareness of the necessity of engaging all project stakeholders is an …

When making the transition to a lean enterprise, many companies seek to understand if they
are ready to begin the culture change required, or perhaps how far along they are in the …

Abstract Software Outsourcing Partnership (SOP) is a client-vendor relationship focused
solely on mutual trust and dedication that achieves mutually beneficial objectives. Often, a …

Purpose Many firms have adopted different methodologies such as lean management to
increase customer satisfaction. This is because they need to respond to customer demands …

Purpose This paper aims to examine critical factors of successful logistics outsourcing
relationship from the perspectives of both LSPs and shippers employing case studies in …