IT-enabled organizational transformation: a structured literature review

J vom Brocke, AM Schmid, A Simons… - Business Process …, 2020 - emerald.com
IT-enabled organizational transformation: a structured literature review | Emerald Insight Books
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Process owners in business process management: a systematic literature review

KB Danilova - Business Process Management Journal, 2019 - emerald.com
Purpose The purpose of this paper is to determine the state-of-the-art in research on process
owners, a key role within business process management and process governance, and thus …

Leveraging digital technologies: How information quality leads to localized capabilities and customer service performance

P Setia, P Setia, V Venkatesh, S Joglekar - MIS quarterly, 2013 - JSTOR
With the growing recognition of the customer's role in service creation and delivery, there is
an increased impetus on building customer-centric organizations. Digital technologies play …

Business process change: a study of methodologies, techniques, and tools

WJ Kettinger, JTC Teng, S Guha - MIS quarterly, 1997 - JSTOR
Growth in Business Process Reengineering (BPR) consulting services has led to a
proliferation of methods for conducting BPR. Sifting through vendor promotional hype and …

How and why organisations use social media: five use types and their relation to absorptive capacity

D Schlagwein, M Hu - Journal of Information Technology, 2017 - journals.sagepub.com
In this paper, we examine the relation between social media use and the absorptive capacity
of organisations. Over the past 10 years, many organisations have systematically adopted …

ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success

CCH Law, EWT Ngai - Information & Management, 2007 - Elsevier
We examined the relationships between the success of ERP system adoption, extent of
business process improvement (BPI), and organizational performance and investigated the …

Research commentary: The organizing logic for an enterprise's IT activities in the digital era—A prognosis of practice and a call for research

V Sambamurthy, RW Zmud - Information systems research, 2000 - pubsonline.informs.org
Prior research has generated considerable knowledge about the design of effective IT
organizational architectures. Today, however, increasing signs have accumulated that this …

An exploratory analysis of the value of the skills of IT personnel: Their relationship to IS infrastructure and competitive advantage

TA Byrd, DE Turner - Decision Sciences, 2001 - Wiley Online Library
Determining and assessing the requisite skills of information technology (IT) personnel have
become critical as the value of IT has risen in modern organizations. In addition to technical …

Examining possible antecedents of IT impact on the supply chain and its effect on firm performance

TA Byrd, NW Davidson - Information & Management, 2003 - Elsevier
Our study examined the impact of information technology (IT) on the supply chain through a
survey of 225 large for-profit US firms. Specifically, it involved the determination of IT …

Business process change and organizational performance: exploring an antecedent model

S Guha, V Grover, WJ Kettinger… - Journal of management …, 1997 - Taylor & Francis
Many organizations have undertaken major business process change (BPC) initiatives over
the past ten years. Earlier thinking on this topic indicated a significant role for information …