Organizational identity, image, and reputation: Examining the influence on perceptions of employer attractiveness in public sector organizations

S Bankins, J Waterhouse - International Journal of Public …, 2019 - Taylor & Francis
The active management of an organization's image, identity and overall reputation can result
in a range of benefits including attracting larger and higher quality job applicant pools …

Linking public leadership with project management effectiveness: Mediating role of goal clarity and moderating role of top management support

M Zada, J Khan, I Saeed, S Zada, ZY Jun - Heliyon, 2023 - cell.com
Objective Grounding on social learning theory (SLT), this study examines the effect of public
leadership on project management effectiveness (PME). Further, this study examines the …

Does e-government help shape citizens' engagement during the COVID-19 crisis? A study of mediational effects of how citizens perceive the government

TS Amosun, J Chu, OH Rufai, S Muhideen… - Online Information …, 2022 - emerald.com
Purpose The purpose of this paper is to investigate the impact of e-government usage on
citizen engagement during the COVID-19 crisis in China, in relation to the mediating role of …

Can the use of government Apps shape citizen compliance? The mediating role of different perceptions of government

G Wang, Q Chen, Z Xu, X Leng - Computers in Human Behavior, 2020 - Elsevier
Although government applications (Apps) have developed rapidly in recent years, few
studies have paid attention to the consequences of government App use on citizen …

[BOOK][B] La comunicación de la administración pública: Para gobernar con la sociedad

MJ Canel - 2019 - books.google.com
La Comunicación de la Administración Púbica, es un área de estudio compleja la cual
requiere de un análisis profundo debido a que juega un papel importante dentro de la …

Factors affecting citizen adoption of transactional electronic government

M Akhtar Shareef, V Kumar, U Kumar… - Journal of Enterprise …, 2014 - emerald.com
Purpose–The purpose of this paper is to identify and model adoption criteria of citizens for
electronic-government (eGov) service at the transaction maturity stage …

The adoption of centralized customer service systems: A survey of local governments

CG Reddick - Government Information Quarterly, 2009 - Elsevier
This study examines the adoption of centralized customer service systems in local
governments in the United States. Survey data is used to show the relationship between …

Public multichannel management–An integrated framework of off-and online multichannel government services

BW Wirtz, PF Langer - Public Organization Review, 2017 - Springer
Government institutions have introduced multichannel environments over time following
trends and technological innovations. These public multichannel environments often neglect …

Mind the gap: Local government communication strategies and Spanish citizens' perceptions of their cities

K Sanders, MJ Canel - Public Relations Review, 2015 - Elsevier
Cities have become the chief place of residence and work of the majority of the world's
citizens and engines of regions' prosperity. Understanding how city reputation–a key …

Introduction to public sector communication

V Luoma‐aho, MJ Canel - The handbook of public sector …, 2020 - Wiley Online Library
Public sector organizations are also known as public authority organizations. Authority can
be characterized as legitimated power, and public sector organizations require public …