Purpose This paper explores innovation adoption in inter-organizational healthcare
networks. The authors develop theoretical speculations to investigate better the role of …

Purpose Several researchers struggle with designing, writing-up and reviewing case study
research, but constructing a template for describing and justifying methodological choices is …

Purpose This study aims to enhance the theoretical foundations of servitization research by
establishing a theoretical connection with complexity management. The authors develop a …

This study examines how service-oriented business model diversification of manufacturing
firms (ie, servitization) has affected their organizational resilience during the COVID-19 …

Purpose Digital capabilities in operations and delivery through constant data acquisition and
future predictions have accelerated digital servitization through reduced uncertainty. New …

The objective of this paper is to explore uncertainty sources which influence SMEs
performance. A framework of uncertainty sources from previous literature was tested against …

Recent technological advancements allow companies to incorporate increasingly
heterogeneous and interrelated features into their products, which heightens the products' …

This research aims to explore how supply chain integration moderates the relationship
between servitization and performance. Based on the resource-based view and transaction …

Many manufacturers now have established service businesses to support the use of their
products (created through servitization) and are now facing new pressures of sustainability …

Servitization refers to the phenomenon in which manufacturers increasingly focus on
services in tandem with the sale of their products. Despite the growing scholarly awareness …