Digital technology and business model innovation: A systematic literature review and future research agenda
Abstract Digital technologies (eg Industry 4.0, Internet of Things, cloud computing, big data,
blockchain, etc.), are profoundly affecting companies' activities and processes, thus leading …
blockchain, etc.), are profoundly affecting companies' activities and processes, thus leading …
Twenty years of social media marketing: A systematic review, integrative framework, and future research agenda
Social media has been around for 20 years and has profoundly affected the dynamics of
interactions between companies and customers. Studies have increasingly focused on how …
interactions between companies and customers. Studies have increasingly focused on how …
Importance of residents' perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness
G Kim, LN Duffy, DW Moore - Tourism Management, 2023 - Elsevier
This study was guided by the notion of tourist attractiveness to understand residents'
perception of tourists in establishing a reciprocal resident-tourist relationship. To explore the …
perception of tourists in establishing a reciprocal resident-tourist relationship. To explore the …
The impact of customer attractiveness and supplier satisfaction on becoming a preferred customer
This paper discusses how a firm can become preferred customer, defined as a particular
buying firm to whom the supplier allocates better resources than less preferred buyers. Two …
buying firm to whom the supplier allocates better resources than less preferred buyers. Two …
Customer attractiveness, supplier satisfaction and preferred customer status: Introduction, definitions and an overarching framework
Industrial markets are frequently characterized by an oligopolistic market structure. As a
result, suppliers may become highly selective with respect to decisions that involve …
result, suppliers may become highly selective with respect to decisions that involve …
Uncertainty, supply risk management and their impact on performance
The purpose of this research is to identify the antecedents of supply risk management
performance. Speed consortium benchmarking is used to explore the concepts of supply risk …
performance. Speed consortium benchmarking is used to explore the concepts of supply risk …
The impact of digitalization on the future of the PSM function managing purchasing and innovation in new product development–Evidence from a Delphi study
M Wehrle, H Birkel, HA von der Gracht… - Journal of Purchasing …, 2022 - Elsevier
Bringing innovative products to markets is essential for companies, especially in competitive
environments. One of the driving forces for successful new product development (NPD) is …
environments. One of the driving forces for successful new product development (NPD) is …
Pressure or pamper? The effects of power and trust dimensions on supplier resource allocation
Leveraging the supply chain for competitive resources remains a key challenge for supply
chain management. Drawing on social exchange theory, this study examines SCM practices …
chain management. Drawing on social exchange theory, this study examines SCM practices …
Supplier satisfaction: Explanation and out-of-sample prediction
Many firms not only compete for customers, but increasingly compete for suppliers. Supplier
satisfaction is a necessary condition for gaining and maintaining access to capable …
satisfaction is a necessary condition for gaining and maintaining access to capable …
Exploring the antecedents of preferential customer treatment by suppliers: a mixed methods approach
L Hüttinger, H Schiele, D Schröer - Supply Chain Management: An …, 2014 - emerald.com
Purpose–This paper aims to understand the factors that influence a supplier's choice to treat
selected customers more preferentially than others. Suppliers often lack the resources to …
selected customers more preferentially than others. Suppliers often lack the resources to …