The origins of digital service innovation (DSI): systematic review of ontology and future research agenda

J Marić, M Pejić Bach, S Gupta - Journal of Service Management, 2024 - emerald.com
Purpose The purpose of this study is to disclose ontology of DSI as a novel concept in
servitization community, explore the research context and themes (ie technological and …

Data-related tensions in digital servitization ecosystems: a systematic literature review

GS Smania, NF Ayala, W Coreynen… - Industrial Marketing …, 2024 - Elsevier
This article investigates data-related tensions and their corresponding co** strategies
arising from inter-firm collaboration in digital servitization ecosystems. We conducted a …

Digitalization processes in small professional service firms: drivers, barriers and emerging organisational tensions

S Cardinali, A Pagano, E Carloni… - Journal of Service …, 2023 - emerald.com
Purpose This study aimed to provide an exploratory analysis of digitalization processes in
small professional service firms (SPSFs) by examining their main drivers and barriers and …

Unraveling paradoxical tensions in digital servitization ecosystems: An analysis of their interrelationships from the technology provider's perspective

GS Smania, L Osiro, NF Ayala, W Coreynen… - Technovation, 2024 - Elsevier
Effective collaboration between manufacturers, technology providers, and customers is an
issue of critical importance in digital servitization ecosystems. Nevertheless, creating and …

Supplier interfaces in digital transformation: an exploratory case study of a manufacturing firm and IoT suppliers

CC Ferreira, F Lind - Journal of Business & Industrial Marketing, 2023 - emerald.com
Purpose The purpose of this paper is to characterize the interfaces between manufacturing
companies and the Internet of Things (IoT) suppliers involved in their digital servitization …

[HTML][HTML] Digital servitization strategies and business model innovation: The role of knowledge-intensive business services

M Paiola, R Grandinetti, C Kowalkowski… - Journal of Engineering …, 2024 - Elsevier
Several studies on digital servitization strategies highlight that their implementation is
closely associated with some form of business model innovation. In order to engage in these …

Development and future trends of digital product-service systems: A bibliometric analysis approach

S Rakic, N Medic, J Leoste, T Vuckovic… - Applied System …, 2023 - mdpi.com
As a plan, Industry 4.0 encourages manufacturing companies to switch from conventional
Product-Service Systems to Digital Product-Service Systems. Systems of goods, services …

The moderating effect of supply chain collaboration on servitization

JL Ruiz-Alba, A Soares… - Journal of Business & …, 2023 - emerald.com
Purpose Supply chain collaboration (SCC) is an important element that contributes to
enhanced performance. Nonetheless, there is still a need to understand its role in …

[HTML][HTML] Inter-organizational tensions in servitization: A dialectic process model

X Stegehuis, A von Raesfeld, L Nieuwenhuis - Industrial Marketing …, 2023 - Elsevier
This study investigates inter-organizational tensions in servitization and develops a dialectic
process model to better understand the emergent nature of servitization. Inter-organizational …

Digital transformation and marketing: a systematic and thematic literature review

M Cioppi, I Curina, B Francioni, E Savelli - Italian Journal of Marketing, 2023 - Springer
This article provides a systematic review of the extensive and fragmented literature focused
on Digital Transformation (DT) and marketing by identifying the main themes and …