Smart Service Canvas–A tool for analyzing and designing smart product-service systems

J Poeppelbuss, C Durst - Procedia CIRP, 2019 - Elsevier
Abstract Service that is delivered through so-called smart products is increasingly popular
under the term smart service. While customers benefit from smart service through the …

[PDF][PDF] Service delivery digitalization as a tool for COVID-19 recovery in fast-food restaurants in Nairobi, Kenya

KM Maingi, GO Obonyo - 2022 - repository.maseno.ac.ke
Service Delivery Digitalization as a Tool for COVID- 19 Recovery in Fast-Food Restaurants in
Nairobi, Kenya Page 1 Service Delivery Digitalization as a Tool for COVID- 19 Recovery in …

Barriers of digitalizing the business process among Yemeni enterprises: empirical investigation

MAK Saleh, KR Manjunath - International Journal of Management …, 2021 - ejournal.lucp.net
This study aims to gain a perspective on the barriers faced by small and medium enterprises
in Yemen in terms of adopting digitalization in their business process. With the help of data …

Digitization of B2B after-sales processes: An investigation of the supplier and customer perspective in the context of the digitalization of after-sales processes and …

B Konzett - 2022 - opus.fhv.at
Today, industrial B2B manufacturers face a rapidly changing environment, exacerbated by
increasing globalization and associated shifts in the competitive landscape. Digital …

Bewertung von digitalen Dienstleistungskonzepten im verarbeitenden Gewerbe

E Bollhöfer, C Moll, C Lerch - Dienstleistungen 4.0: Geschäftsmodelle …, 2017 - Springer
Der vorliegende Beitrag beschäftigt sich mit der Bewertung von digitalen
Dienstleistungskonzepten im Verarbeitenden Gewerbe, die einen Beitrag zu Dienstleistung …

[PDF][PDF] Iot as a Driver of Servitization: A Thematic Analysis of the Emergent Literature

V Formisano, M Fedele, Y Cavacece, AB Bonab - sites.les.univr.it
Internet of things (IoT) constitutes an integral part of the ongoing digital revolution.
Additionally, the shift toward mass customization calls for an increasing degree of …

Organizational Change in Digital Servitization

G Sæland - 2018 - uia.brage.unit.no
Recent changes in markets where customers are demanding more customisation, flexibility,
freedom of choice, and instant response; manufacturers and other organizations seek to …

Kiinteistöpalvelujen digitalisaatio Suomessa

M Makkonen - 2019 - jyx.jyu.fi
Digitalisaatio on ilmiö, joka näkyy koko yhteiskunnassa ja kaikilla toimialoilla. Se vaikuttaa
niin vakiintuneiden yritysten toimintaan kuin mahdollistaa uudenlaisen liiketoiminnan …