[HTML][HTML] The role of technology in enhancing the tourism experience in smart destinations: A meta-analysis

I Sustacha, JF Banos-Pino, E Del Valle - Journal of Destination Marketing & …, 2023 - Elsevier
An increasing number of destinations are using smart technology to enrich the travel
experience. The aim of this paper is to integrate the findings about how technology affects …

[HTML][HTML] It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty

KW Lee, CY Li - Journal of retailing and consumer services, 2023 - Elsevier
Artificial intelligence (AI)-powered service chatbot functionality is changing to more
effectively connect with customers in the era of digital marketing. As such, an understanding …

On the post-pandemic travel boom: How capacity building and smart tourism technologies in rural areas can help-evidence from Iran

ZA Torabi, MR Rezvani, CM Hall, Z Allam - Technological forecasting and …, 2023 - Elsevier
While there have been numerous studies investigating the impact of the COVID-19
pandemic on tourism, few research projects have examined the impact of the outbreak on …

Memorable tourism experience at smart tourism destinations: do travelers' residential tourism clusters matter?

HH Shin, J Kim, M Jeong - Tourism Management Perspectives, 2023 - Elsevier
Despite strong evidence from the social ecological model suggesting the influences of the
residential built environment on individuals' behaviors, the effects of travelers' residential …

[HTML][HTML] The role emotions play in loyalty and WOM intention in a Smart Tourism Destination Management

S Nieves-Pavón, N López-Mosquera… - Cities, 2024 - Elsevier
This study applies an extension of the theory of planned behaviour (TPB) by including moral
regulation and negative and positive emotions to determine the attitudinal and emotional …

Smart tourism technologies, revisit intention, and word-of-mouth in emerging and smart rural destinations

ZA Torabi, M Pourtaheri, CM Hall, A Sharifi, F Javidi - Sustainability, 2023 - mdpi.com
This study examines the influence of the various attributes of smart tourism technologies
(STTs) on tourists' intentions to revisit locations and engage in word-of-mouth (WOM) …

How does sharing travel experiences on social media improve social and personal ties?

Z Ghaderi, L Béal, M Zaman, CM Hall… - Current issues in …, 2024 - Taylor & Francis
Sharing travel experience on social media has become an important element of many
people's lifestyle, whether it be as a hobby, personal expression, economic rewards or other …

When green meets gamification: a winning combo for hotel revisit intentions

A Wu, J Kang, D Kwun, W Wei - International Journal of Hospitality …, 2024 - Elsevier
Drawing on achievement-goal theory and the theory of planned behavior, this study
examined gamification achievements'(ie, perceived task complexity and achievement …

Loyalty in the time of COVID-19: A review of the literature in tourism destination settings

O Cruz-Milán - Frontiers in Psychology, 2023 - frontiersin.org
Tourism destinations constitute a conglomerate of attractions, service providers, and
retailers that make up the overall offerings and experiences that attract visitors. However …

Smart experience and green health tourism: The moderating role of content marketing

Z Amiri Sardari, T Abdoli Mohamadabadi… - Sustainability, 2024 - mdpi.com
The purpose of this research is to evaluate smart experience in green health tourism with the
mediating role of content marketing by using the two models of technology acceptance and …