Map** the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis

N Donthu, S Kumar, N Pandey, N Pandey… - Journal of Business …, 2021‏ - Elsevier
In this study, we use bibliometric analysis and systematic review to analyze electronic word-
of-mouth (eWOM) research. Our findings show that the research has grown a lot in terms of …

A broad overview of interactive digital marketing: A bibliometric network analysis

AS Krishen, YK Dwivedi, N Bindu, KS Kumar - Journal of Business …, 2021‏ - Elsevier
The widespread adoption of digital technologies and online social networks has
revolutionized the way marketers engage with consumers. By deploying various digital …

Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products

R Filieri, F Acikgoz, H Du - Journal of Business Research, 2023‏ - Elsevier
Consumers increasingly post videos in which they review products and experiences,
spreading electronic word-of-mouth (eWOM). Despite the relevance of consumer-generated …

[HTML][HTML] Electronic word of mouth 2.0 (eWOM 2.0)–The evolution of eWOM research in the new age

H Liu, C Jayawardhena, P Shukla, VS Osburg… - Journal of Business …, 2024‏ - Elsevier
Electronic word of mouth (eWOM) has evolved dramatically in the past 20 years, and is
substantially sha** modern consumer behaviors and altering marketing management …

Marketing research on Mobile apps: past, present and future

L Stocchi, N Pourazad, N Michaelidou… - Journal of the Academy …, 2022‏ - Springer
We present an integrative review of existing marketing research on mobile apps, clarifying
and expanding what is known around how apps shape customer experiences and value …

[HTML][HTML] Domino effect of parasocial interaction: Of vicarious expression, electronic word-of-mouth, and bandwagon effect in online shop**

ZM Nadroo, WM Lim, MA Naqshbandi - Journal of Retailing and Consumer …, 2024‏ - Elsevier
In an age where online shop** permeates daily life, the cascading influences originating
from parasocial interactions play a pivotal role in steering consumers' purchase decisions …

Influencers'“organic” persuasion through electronic word of mouth: A case of sincerity over brains and beauty

R Filieri, F Acikgoz, C Li, S Alguezaui - Psychology & Marketing, 2023‏ - Wiley Online Library
Despite the growing importance of influencers' word‐of‐mouth through audiovisual content,
little is known about its effect on consumers' brand evaluation, purchase intentions, and …

MetaWOM–toward a sensory word-of-mouth (WOM) in the metaverse

D Mladenović, E Ismagilova, R Filieri… - International Journal of …, 2024‏ - emerald.com
Purpose Based on the key dimensions of the Metaverse environment (immersiveness,
fidelity and sociability), this paper aims to develop the concept of sensory word-of-mouth …

[HTML][HTML] The impact of hotel customer experience on customer satisfaction through online reviews

YJ Kim, HS Kim - Sustainability, 2022‏ - mdpi.com
With the growing popularity of the internet, customers can easily share their experiences and
information in online reviews. Consumers recognize online reviews as a useful source of …

Why systematic review papers and meta-analyses matter: An introduction to the special issue on generalizations in marketing

J Hulland, MB Houston - Journal of the Academy of Marketing Science, 2020‏ - Springer
This special issue is unique. Whereas most are focused on specific topics (eg, Technology &
Marketing; Measure Validation in Marketing), this special issue is agnostic to topical domain …