Despite growing evidence that “connectedness” of humans with nature creates multiple
benefits for both humans and nature, these benefits are not fully considered by health and …

What are the psychological factors driving attitudes toward artificial intelligence (AI) tools,
and how can resistance to AI systems be overcome when they are beneficial? Here we first …

Artificial intelligence (AI) is (re) sha** strategy, activities, interactions, and relationships in
business and specifically in marketing. The drawback of the substantial opportunities AI …

Uncomfortable service interactions are ubiquitous in tourism and hospitality settings (eg,
returning a dish in a restaurant, ordering room service late at night, and complaining about …

The present research demonstrates how consumer responses to negative and positive
offers are influenced by whether the administering marketing agent is an artificial …

Purpose Extant research mainly focused on potentially negative customer responses to
service robots. In contrast, this study is one of the first to explore a service context where …

For a long time, research on individuals learning in digital environments was primarily based
on cognitive-oriented theories. This paper aims at providing evidence that social processes …

This study of anthropomorphic response to artificial intelligence begins with an extensive
review of the literature and an identification of conceptual distinctions between …

Previous studies provide inconsistent evidence regarding the effect of anthropomorphism on
customers' willingness to use AI service agents. This paper explains the reason by …

The application of anthropomorphic design features is widely assumed to facilitate human-
robot interaction (HRI). However, a considerable number of study results point in the …