Global research trends in consumer behavior and sustainability in E-Commerce: A bibliometric analysis of the knowledge structure

P Rita, RF Ramos - Sustainability, 2022 - mdpi.com
Consumers are conscious of increasing online purchases and demand sustainable
consumption friendly actions. Although there is increasing interest in this topic, the research …

A bibliometric analysis and systematic review on E-marketplaces, open innovation, and sustainability

JA Cano, A Londoño-Pineda, MF Castro, HB Paz… - Sustainability, 2022 - mdpi.com
In recent years, the rise of e-commerce has prompted the emergence of electronic
marketplaces, or e-marketplaces, which act as intermediaries in the buying and selling …

Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation

K Anshu, L Gaur, G Singh - Journal of Retailing and Consumer Services, 2022 - Elsevier
The study proposes a comprehensive model framework, Online Customer Experience-
Attitude Behaviour Context model for online grocery retailing in a digital scenario. The …

Effects of perceived service quality, website quality, and reputation on purchase intention: The mediating and moderating roles of trust and perceived risk in online …

SA Qalati, EG Vela, W Li, SA Dakhan… - Cogent Business & …, 2021 - Taylor & Francis
This paper aims to investigate the relationship between antecedents of trust in online
shop** and purchase intention. Specifically, it examines the relationship between …

Customer experiences in the age of artificial intelligence

N Ameen, A Tarhini, A Reppel, A Anand - Computers in human behavior, 2021 - Elsevier
Artificial intelligence (AI) is revolutionising the way customers interact with brands. There is a
lack of empirical research into AI-enabled customer experiences. Hence, this study aims to …

Mobile payment adoption in the time of the COVID-19 pandemic

AA Al-Qudah, M Al-Okaily, G Alqudah… - Electronic Commerce …, 2024 - Springer
Current situation in COVID-19 pandemic as well as the significant digital transformation,
where the whole world is being forced to participate, are lead for a wide acceptance to use …

Determining factors in the adoption and recommendation of mobile wallet services in India: Analysis of the effect of innovativeness, stress to use and social influence

N Singh, N Sinha, FJ Liébana-Cabanillas - International Journal of …, 2020 - Elsevier
Potential for the use of mobile wallet is enormous and it is drawing attention as an
alternative mode of payment worldwide. The present research aims to provide important …

Impact of online convenience on mobile banking adoption intention: A moderated mediation approach

C Jebarajakirthy, A Shankar - Journal of Retailing and Consumer Services, 2021 - Elsevier
The purpose of this study to investigate the effect of online convenience dimensions on
mobile banking (m-banking) adoption intention using a comprehensive moderated …

How convenient is it? Delivering online shop** convenience to enhance customer satisfaction and encourage e-WOM

P Duarte, SC e Silva, MB Ferreira - Journal of Retailing and Consumer …, 2018 - Elsevier
The purpose of this article is to identify which dimensions of online convenience affect
consumers' intention of using online shop** and explore a conceptual model to …

Power of social media marketing: how perceived value mediates the impact on restaurant followers' purchase intention, willingness to pay a premium price, and e …

MA Bushara, AH Abdou, TH Hassan, AEE Sobaih… - Sustainability, 2023 - mdpi.com
The introduction of social media in the restaurant sector has changed the manner in which
customers communicate with businesses. Social media marketing activities (SMMAs), such …