The study stipulates phases to observe the proposed mechanism in formulating the travel
and leisure industry's recovery strategies. The present pandemic COVID-19 has resulted in …

Despite numerous studies that adopt text analysis in tourism and hospitality published in the
past decade, a comprehensive review of this topic is still lacking. This study endeavors to …

Crowding is a critical determinant of consumers' satisfaction with and preferences for
different shop** and travel situations. When considering a selection of travel and …

Technology innovation has changed the patterns with its advanced features for travel and
tourism industry during the outbreak of COVID-19 pandemic, which massively hit tourism …

An increasing number of studies have recently elucidated the serious negative effects of
tourist crowding. However, how tourists cope with crowding and adopt adaptive responses …

Online platforms' growth further facilitates the increasing popularity and business value of
online reviews. This study investigates the key elements of online reviews and their …

This study aims to summarize the critical idea into a conceptual model to better understand
the impacts of COVID-19 pandemic on the tourism and hospitality industry and synthesize …

This research aimed to understand how airline companies are addressing the crisis
generated by the Covid-19 pandemic and handling issues like cancellations and customer …

This study aims to understand airline passengers' satisfaction trends by analyzing the most
influential factors on satisfaction before and during the COVID-19 pandemic. The sample …

The growth of the air transport industry has been accompanied by various crises including
aircraft incidents and accidents, terrorist attacks, and pandemics such as COVID-19. These …