In the ever-changing world of business, gaining valuable insights from customer
perspectives is crucial. Consumer evaluations are crucial performance indicators for …

Aspect-level sentiment analysis aims to identify the sentiment polarity of aspect words in
sentences. The existing research methods only focus on the grammatical dependencies …

Natural language processing (NLP) has gained widespread adoption in the development of
real-world applications. However, the black-box nature of neural networks in NLP …

In the building management process, the collection of end-users' maintenance requests is a
rich source of information to evaluate occupants' satisfaction and building systems …

The smart contract is generally stored and executed by a computer program in the
blockchain platform. However, the representation of program code is unfriendly for non …

Education is an important domain that may be improved by analyzing the sentiments of
learners and educators. Evaluating the sustainability of the education system is critical for …

Social media has impact for decision maker to get more insights broadly. Including for online
travel agent company, where costumer's interest to use online travel agent for their chosen …

Fake news creates social turbulence, which may hamper our social or economic equilibrium.
Researchers have harnessed machine learning (ML) and deep learning (DL) algorithms to …

Despite the impressive capability of large language models (LLMs) in solving different
downstream tasks, new concerns about proper performance evaluation have been raised …

Sažetak Sentiment analysis is crucial for comprehending customer feedback and enhancing
workplace culture, as well as improving products and services. By employing natural …