Facilitating or inhibiting? The role of enterprise social media use in job performance

Y Shang, Y Pan, M Richards - Information Technology & People, 2023 - emerald.com
Purpose Organizations use enterprise social media (ESM) platforms to operate, function,
and develop. However, the effectiveness of the use of ESM is inconclusive. This study aims …

Effects of enterprise social media use on employee improvisation ability through psychological conditions: the moderating role of enterprise social media policy

M Zhu, Y Sun, JZ Zhang, J Fu, B Yang - Decision Support Systems, 2024 - Elsevier
The emergence of enterprise social media (ESM) allows enterprises to develop employee
improvisation ability for effective decision-making in various emergencies. However, it …

[HTML][HTML] Effects of instant messaging related technostress on work performance and well-being

L Hurbean, O Dospinescu, V Munteanu, D Danaiata - Electronics, 2022 - mdpi.com
The new era of hyper-communication has led organizations to increasingly adopt
communications technologies such as instant messaging (IM) for better connections and …

Mitigating perceived overload of communication visibility: the role of ESM policies

Y Sun, S Fang, A Jeyaraj, M Zhu - Internet Research, 2025 - emerald.com
Purpose This study aims to explore how communication visibility affects employees' work
engagement from the negative perspective of employees' perceived overload in the context …

Interruptions in the workplace: An exploratory study among digital business professionals

FJ Stangl, R Riedl - International Conference on Human-Computer …, 2023 - Springer
The use and role of digital technologies can bring significant benefits to individuals,
organizations, and businesses, such as ubiquitous access to information, rapid …

Instant messaging, interruptions, stress and work performance

L Hurbean, LHM Wong, CXJ Ou… - … Technology & People, 2025 - emerald.com
Purpose The authors investigate the relationship between instant messenger (IM) use and
work performance, mediated by interruptions and two key indicators of the stress associated …

Unpacking the complexities of health record misuse: insights from Australian health services

J Pool, S Akhlaghpour, A Burton-Jones - Information Technology & …, 2024 - emerald.com
Purpose Information systems (IS) research in general and health IS studies, in particular, are
prone to a positivity bias–largely focusing on upside gains rather than the potential misuse …

Fatigue and stress levels in digital collaboration: A pilot study with video conferencing and the metaverse

FJ Stangl, R Riedl, WJ Weitzl, S Martin - NeuroIS Retreat, 2023 - Springer
This pilot study investigated the effects of digital collaboration technologies on heart rate
variability (HRV), fatigue, and perceived stress. Experimental data were collected from …

Perception and management of work interruptions among digital business professionals: An updated study

V Seiler, FJ Stangl, R Riedl - 2024 - aisel.aisnet.org
The modern workplace has been profoundly transformed by the widespread integration of
digital technologies, fundamentally changing the way individuals conduct business and …

[HTML][HTML] Understanding users' effective use of generative conversational AI from a media naturalness perspective: A hybrid SEM-ANN approach

K Wang, Y Lu, Z Pan - Data Science and Management, 2024 - Elsevier
Abstracts Although generative conversational artificial intelligence (AI) can answer
questions well and hold conversations as a person, the semantic ambiguity inherent in text …