Charting the Automation of Hospitality: An Interdisciplinary Literature Review Examining the Evolution of Frontline Service work in the Face of Algorithmic …
Recent investments in automation and AI are resha** the hospitality sector. Driven by
social and economic forces affecting service delivery, these new technologies have …
social and economic forces affecting service delivery, these new technologies have …
Public perceptions of the appropriateness of robots in museums and galleries
This research explores the public's perceptions of the appropriateness of the use of robots in
museums and galleries. Using data from an international survey of 1589 participants, the …
museums and galleries. Using data from an international survey of 1589 participants, the …
Would you be willing to pay more if AI robot waiters were introduced? The pivotal role of the need for uniqueness and perceived uniqueness
TS Ramadhan, AB Krisnanto - JEMA: Jurnal Ilmiah Bidang …, 2024 - riset.unisma.ac.id
Perceptions about the applicability of robot technology in the tourism industry
In the research, it is aimed to determine the applicability of robot technology and the
importance of technological innovations in the tourism industry. The populatin of the …
importance of technological innovations in the tourism industry. The populatin of the …
THE READINESS FOR IMPLEMENTING ICTs IN HOTEL INDUSTRY ORGANIZATIONS: EVIDENCE FROM THE REGIONAL LEVEL
Purpose-Information and communication technologies (ICTs) usage is one of the key
elements in the competitive struggle and achieving a competitive advantage in the hotel …
elements in the competitive struggle and achieving a competitive advantage in the hotel …
Analysis of scientific literature on robotics-based services and processes in tourism and hospitality–contribution of Central and Eastern European Countries
D Garabinović, JL Nikolić - BizInfo Blace, 2024 - bizinfo.edu.rs
The purpose of this paper is to analyse the scientific contribution of authors from Central and
Eastern European countries to the scientific literature on services and processes based on …
Eastern European countries to the scientific literature on services and processes based on …
Restaurant Order Management with an Automated Serving Bot
MS Swathi, AS Afrin, NK Binesh… - 2023 IEEE International …, 2023 - ieeexplore.ieee.org
Automation is happening in every domain around us. In today's world with the Covid-19
scenario and the spread of other deadly diseases, the need and importance of automation in …
scenario and the spread of other deadly diseases, the need and importance of automation in …
Inteligencia artificial en la industria de la hospitalidad latinoamericana: una revisión de alcance
I Castillo-Ortiz, E Guevara-Martínez, C Villar-Patiño - 2025 - rua.ua.es
Este trabajo tiene como objetivo determinar la aplicación de la inteligencia artificial en la
industria de la hospitalidad en Latinoamérica. Para lograrlo, se optó por un enfoque de …
industria de la hospitalidad en Latinoamérica. Para lograrlo, se optó por un enfoque de …
Online response management: hotelier perspectives from a global South African tourism hub
Z Tomlinson, E Veske, P Mokoena - Studia Periegetica, 2023 - journals.wsb.poznan.pl
Celem badania przedstawionego w artykule było poznanie, jak hotele w Kapsztadzie
zarządzają swoją reputacją w internecie, odpowiadając na recenzje publikowane przez …
zarządzają swoją reputacją w internecie, odpowiadając na recenzje publikowane przez …
Online Response Management: Hotelier Perspectives from a South African Tourist Destination.
Z Tomlinson, E Venske, P Mokoena - Studia Periegetica, 2023 - search.ebscohost.com
The aim of the study was to understand how hotels in Cape Town manage their online
reputation when responding to guests' online reviews and how online response …
reputation when responding to guests' online reviews and how online response …