Helpme: Student help seeking using office hours and email

K Wang, R Lawrence - Proceedings of the 55th ACM Technical …, 2024‏ - dl.acm.org
Office hours and help sessions provide students with the important opportunity to obtain
feedback and guidance while connecting with instructors and peers. However, these out of …

The lack of generalisability in learning analytics research: why, how does it matter, and where to?

M Khalil, P Prinsloo - Proceedings of the 15th International Learning …, 2025‏ - dl.acm.org
Concerns about the lack of impact of learning analytics (LA) research has been part of the
evolution of the field since its emergence as a research focus and practice in 2011. The …

The Trees in the Forest: Characterizing Computing Students' Individual Help-Seeking Approaches

SH Ko, K Stephens-Martinez - Proceedings of the 2024 ACM Conference …, 2024‏ - dl.acm.org
Background and Context. Academic help-seeking is vital to post-secondary computing
students' effective learning. However, most empirical works in this domain study students' …

Examining Student Learning Engagement in Canvas to Support Personalized Learning

Z Zhang, B Pei, J Hatten, Z Zhou - 2024 IEEE Frontiers in …, 2024‏ - ieeexplore.ieee.org
This research category full paper explores the dynamic associations between learning
engagement and learning outcomes in an asynchronous computing course. Learning …

Advancing Engineering and Computing Education Through the Lens of Learning Analytics

Z Zhang, J Lu, B Pei, Y Huang - 2024 IEEE Frontiers in …, 2024‏ - ieeexplore.ieee.org
This research category full paper explores the application of learning analytics in
engineering and computing education over the past decade. Although these fields have …

Office Hours and Online Forum Engagement in Introductory CS Courses

A Wanner, R Lenfant, M Cheng, T Lam… - 2024 IEEE Frontiers …, 2024‏ - ieeexplore.ieee.org
This research full paper explores the connection between office hours use and online forum
engagement in introductory computer science courses. Office hours (OH) and online …

Who Should I Help Next? Simulation of Office Hours Queue Scheduling Strategy in a CS2 Course

Z Gao, GS de Oliveira, D Babalola… - … of the 17th …, 2024‏ - educationaldatamining.org
Promptly and properly addressing students' help requests during office hours is a critical
challenge for large CS courses. With a large amount of help requests, instructors often find …

Building Predictive Models for CS Students Help-Seeking Behaviors with Coding Log Data

Z Gao, C Lynch - Proceedings of the 17th International …, 2024‏ - educationaldatamining.org
Promptly addressing students' help requests in office hours has become a rising challenge
for instructors in large CS courses with heavy coding assignments. Therefore, in this …

The Forum Factor: Exploring the Link between Online Discourse and Student Achievement in Higher Education

D He, H Steffes, S Yasar, P Denny… - Proceedings of the 16th …, 2023‏ - dl.acm.org
The growth of digital education has expanded the use of online forums like Piazza.
However, their impact on academic achievement is still being determined. This study …

Rethinking computing students' help resource utilization through sequentiality

SH Ko, K Stephens-Martinez - ACM Transactions on Computing Education‏ - dl.acm.org
Background. Academic help-seeking benefits students' achievement, but existing literature
either studies important factors in students' selection of all help resources via self-reported …