Italian state museums during the COVID-19 crisis: from onsite closure to online openness

D Agostino, M Arnaboldi, A Lampis - Museum Management and …, 2020 - Taylor & Francis
This study investigates the reaction of Italian state museums to the closure of their physical
sites caused by the COVID-19 pandemic, taking the perspective of their online activity on …

Museum communication management in digital ecosystems. Impact of COVID-19 on digital strategy

C de las Heras-Pedrosa… - Museum …, 2023 - Taylor & Francis
The COVID-19 pandemic has seriously affected the world's cultural institutions, as well as
driving digitization and a change in the relationships with their audiences. This study …

Technology and museum visitor experiences: a four stage model of evolution

SE Lu, B Moyle, S Reid, E Yang, B Liu - Information Technology & Tourism, 2023 - Springer
Research on technology and museum visitor experiences has experienced exponential
growth. Despite this, limited studies explicitly examine existing progress in research on the …

Value creation agility on business performance: an empirical study in retail fashion SMEs

M Mulyana, T Nurhayati… - Journal of Creating …, 2024 - journals.sagepub.com
This study examines the effect of digital marketing capability, relational capability, market
knowledge capability and value creation agility on business performance. This study …

Digital marketing in cultural heritage: an approach to metaverse

F Carignani, L Clemente, G Iodice… - Cultural marketing and …, 2023 - igi-global.com
The contemporary cultural scenario is called upon to face challenges deriving from the
intersection between social and technological variables, and to develop new strategic …

Before you visit-: New opportunities for the digital transformation of museums

H Park, J Heo, J Kim - International Conference on Human-Computer …, 2021 - Springer
This study aims to develop a service model for an effective museum viewing experience. It
conducted a literature review and benchmarking to analyze the ongoing digital …

Digital communication and museum experience. A multichannel approach

E Del Vacchio, R Gargiulo, F Bifulco - Micro & Macro Marketing, 2020 - rivisteweb.it
Today, tourists can no longer be considered passive recipients of proposals, but co-creators
of travel experience (Campos et al., 2018; Prebensen et al., 2018). For this reason …

Instagram communication strategies of European museums

AP Rodríguez-Vera… - Cogent Arts & …, 2024 - Taylor & Francis
In recent years, new technologies have made it possible to reproduce cultural content
through new social media tools, thus ensuring the development of cultural heritage on a …

Visitor orientation as a game changer for the digital transformation of museums

M Stelmaszczyk, A Pierscieniak… - Museum …, 2024 - Taylor & Francis
The pandemic crisis has accelerated the process of digital transformation in museums. The
introduction of innovations in the area of communication and processes of providing …

The digitalized 'innovation lab': valorizing the museum outside the museum

FS Massari, G Netti - Museum Management and Curatorship, 2024 - Taylor & Francis
Today museums are called to be innovation laboratories. Although value co-creation within
museums is framed in the broader tangle of interactions concerning the destination …