Different design choices in the controls used to manage performance often lead to a range
of unintended consequences, which have profound effects on individuals and organizations …

A central proposition of New Public Management (NPM) theory was tested by analyzing 519
studies on the impact of NPM reforms across Europe to establish whether performance …

Contemporary public administration reflects its historical roots, as well as contemporary
ideas about how the public bureaucracy should be organized and function. This book …

We examine the relationship between a range of new public management (NPM) practices
and citizens' perceptions of service efficiency, responsiveness, equity and effectiveness in …

VIII Vorwort zur dritten Auflage der Corona-Krise Ende März/Anfang April 2020
abgeschlossen. Diese Krise wird künftig einiges verändern, gerade auch im Hinblick auf …

ABSTRACT New Public Management has been around for a quarter of a century in
European public sectors, yet despite the movement's emphasis on indicators and evidence …

The literature on public management reform exhibits two intertwined convergence myths.
First, a world‐wide consensus on a new public management (NPM) reform agenda is seen …

The article is aimed at analysing New Public Management (NPM) reforms at the local level
in Germany, France and Italy. The case selection is justified by the fact that these three …

This article summarizes the outcome of governance research in political science during the
past twenty years. It shows that despite an exceedingly voluminous flood of publications …

Using the examples of France, Germany, Sweden and Great Britain, countries which
represent different models of local government and administration in Europe, the author sets …