The effort paradox: Effort is both costly and valued

M Inzlicht, A Shenhav, CY Olivola - Trends in cognitive sciences, 2018 - cell.com
According to prominent models in cognitive psychology, neuroscience, and economics,
effort (be it physical or mental) is costly: when given a choice, humans and non-human …

Dying for the group: Towards a general theory of extreme self-sacrifice

H Whitehouse - Behavioral and Brain Sciences, 2018 - cambridge.org
Whether upheld as heroic or reviled as terrorism, people have been willing to lay down their
lives for the sake of their groups throughout history. Why? Previous theories of extreme self …

[HTML][HTML] ACT: A process-based therapy in search of a process

S McLoughlin, BT Roche - Behavior Therapy, 2023 - Elsevier
A large array of randomized controlled trials and meta-analyses have determined the
efficacy of Acceptance and Commitment Therapy (ACT). However, determining that ACT …

[HTML][HTML] The influence of tourists' monetary and temporal sunk costs on destination trust and visit intention

L Su, H Chen, Y Huang - Tourism Management Perspectives, 2022 - Elsevier
Although the phenomenon of sunk costs is common in tourism situations, tourism research
has largely ignored its effect on tourists. Drawing on prospect theory, cognitive dissonance …

Evaluating the sunk cost effect

D Ronayne, D Sgroi, A Tuckwell - Journal of Economic Behavior & …, 2021 - Elsevier
We provide experimental evidence of behavior consistent with the sunk cost effect. Subjects
who earned a lottery via a real-effort task were given an opportunity to switch to a dominant …

Securing online accounts and assets: An examination of personal investments and protection motivation

O Ogbanufe - International journal of information management, 2023 - Elsevier
This paper examines how personal investment influence the use of multi-factor
authentication (MFA) for securing online accounts. We draw from the Protection Motivation …

Negative online reviews and consumers' service consumption

A Golmohammadi, AS Mattila, DK Gauri - Journal of Business Research, 2020 - Elsevier
The growing reliance on the Internet as an information source for services raises the need
for more research focusing on electronic word of mouth (eWOM). Drawing on construal level …

The impact of waiting on customer‐instigated service time: Field evidence from a live‐chat contact center

N Ilk, G Shang - Journal of Operations Management, 2022 - Wiley Online Library
It is well known that the waiting time a customer experiences in a service system is
determined by the service processing time of preceding customers, among other factors. We …

Staying the course: Decision makers who escalate commitment are trusted and trustworthy.

CA Dorison, CK Umphres, JS Lerner - Journal of Experimental …, 2022 - psycnet.apa.org
Escalation of commitment—the tendency to remain committed to a course of action, often
despite negative prospects—is common. Why does it persist? Across three preregistered …

Re-examining the showrooming phenomenon: the moderating role of consumers' maximizing tendency

JK Hsieh, S Kumar, NY Ko - Asia Pacific Journal of Marketing and …, 2024 - emerald.com
Purpose Showrooming presents a complex and evolving challenge to retail managers, as it
signifies the emergence of new forms of exchange rules. The purpose of this research is to …