Performance measurement is only one way of managing performance

A Halachmi - International journal of productivity and performance …, 2005 - emerald.com
Purpose–Aims to introduce to a symposium, a set of linked papers, which illustrate the reality
that, when it comes to boosting productivity, performance management is a broader and …

A balanced scorecard approach to establish a performance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining …

FH Chen, TS Hsu, GH Tzeng - International Journal of Hospitality …, 2011 - Elsevier
The balanced scorecard approach is an effective technique for performance evaluation. For
more accurately reflecting the dependence and feedback problems of each factor in real …

Value management in project portfolios: Identifying and assessing strategic value

M Martinsuo, CP Killen - Project Management Journal, 2014 - Wiley Online Library
Projects are expected to bring value to their constituents. Value management in project
portfolios has centered on the maximization of commercial value and identification of future …

Achieving customer satisfaction through product–service systems

D Wu, DL Olson - Journal of the Operational Research Society, 2010 - Taylor & Francis
Enterprise risk management (ERM) has become an important topic in today's more complex,
interrelated global business environment, replete with threats from natural, political …

Implementación del Cuadro de Mando Integral en pequeñas empresas: una revisión de literatura

E Argüello-Solano… - Revista de Ciencias …, 2015 - revistas.ucr.ac.cr
Resumen El Cuadro de Mando Integral (CMI) ha sido utilizado para medir el desempeño y
gestionar la estrategia por muchos años. Esta revisión de literatura analiza la …

A developmental approach to performance measures—Results from a longitudinal case study

M Wouters - European Management Journal, 2009 - Elsevier
Performance measurement systems (PMS) serve different functions. These are formal
devices for control, and for the formulation and communication of strategy, and as such PMS …