Originated by an individual capacity, organizational ambidexterity represents how
organizations do two different things equally well (ie, efficiency and flexibility, adaptability …

The current push towards increased innovation within the public sector calls for new
approaches to IT Governance. However, recent findings highlight the aim to avoid trade-offs …

The public sector is actively pursuing digital transformation to ensure continuous operations
and relevance. While existing research has outlined essential prerequisites for successful …

Purpose The purpose of this paper is to examine how public sector organizations become
nimbler while retaining their resilience during digital transformation. Design/methodology …

The public administration (PA) discipline recognizes public sector organizations' need to
manage tensions and competing pressures, especially in the context of turbulence and …

For public service organizations (PSOs) it is essential to be able to simultaneously optimize
and innovate policies, processes and services. This article explores how PSOs shape these …

Innovation in the public sector plays an important role in improving the quality of public
services and addressing economic and societal challenges. Most of the previous research …

Organizational ambidexterity is a strategic challenge for the contemporary organizations. It
involves the simultaneous or synchronous pursuit of two inherently incompatible and …

This study assesses the influences of organizational ambidexterity and new public
management (NPM) innovations on public service quality in the under-researched and …

Purpose The capability of an organization to perform not only incremental quality
improvements to the existing processes and products but also innovative or radical …