Identification of service platform requirements from value propositions: a service systems engineering method

OE Adali, B Ozkan, O Turetken, P Grefen - … Networks 4.0: 22nd IFIP WG 5.5 …, 2021 - Springer
Digital service platforms are the facilitators of value co-creation within service ecosystems.
They are instrumental in the design of compelling value propositions. Despite the substantial …

Value cocreation-oriented digital platform design: a method for requirements elicitation and platform assessment

B Ozkan, N Jungerius, OE Adali… - Production Planning & …, 2025 - Taylor & Francis
In the evolving landscape of digital platforms, there is increasing emphasis on their role as
facilitators of value co-creation, where diverse actors exchange and recombine resources …

A Vision to Enhance Trust Requirements for Peer Support Systems by Revisiting Trust Theories

Y Gheidar, L Lessard, Y Yao - 2024 IEEE 32nd International …, 2024 - ieeexplore.ieee.org
This vision paper focuses on the mental health crisis impacting healthcare workers (HCWs),
which exacerbated by the COVID-19 pandemic, leads to increased stress and psychological …

From i* to the User Requirements Notation

D Amyot, G Mussbacher - Social Modeling Using the i* Framework: Essays …, 2024 - Springer
The i* language enables the conceptual modelling and analysis of actors and goals, along
intentional, social, and strategic dimensions. This chapter explains how i* influenced the …

Assessing Digital Platform Requirements from Value Co-creation Perspective

N Jungerius, B Ozkan, OE Adali, O Turetken - Working Conference on …, 2022 - Springer
Digital platforms are transforming industries enabling value co-creation whereby actors
exchange and recombine resources in the platform's service system. The digital platform …

[HTML][HTML] Normalizing telemonitoring in nurse-led care models for complex chronic patient populations: case study

K Gordon, KN Dainty, CS Gray, J DeLacy, A Shah… - JMIR …, 2022 - nursing.jmir.org
Background: The implementation of telemonitoring (TM) has been successful in terms of the
overall feasibility and adoption in single disease care models. However, a lack of available …

From i* to the User Requirements

D Amyot, G Mussbacher - … Using the I* Framework: Essays in …, 2024 - books.google.com
The i* language enables the conceptual modelling and analysis of actors and goals, along
intentional, social, and strategic dimensions. This chapter explains how i* influenced the …

Current Approaches to the Development of Service Systems

J Anke - Smart Service Innovation: An Ecosystem Perspective …, 2023 - Springer
This chapter examines the complexity and agility required in develo** successful smart
service systems and the need for comprehensive and iterative approaches to service …

Personalizing telehealth services for older patients

O Aswad, L Lessard, D Amyot - Well-being In Later Life, 2022 - taylorfrancis.com
Telehealth can provide an effective support to older persons wanting to maintain their
autonomy while requiring health care services. However, older patients often stop adhering …

[PDF][PDF] Requirements Engineering in Healthcare: An End-to-End Goal-and Process-Oriented Method

AJ de Winter - research.tue.nl
The healthcare sector is facing a shortage of staff and rising healthcare costs. Digitization
could help address this issue. However, introducing new Digital Health Technologies …