Measurement of trust in automation: A narrative review and reference guide
With the rise of automated and autonomous agents, research examining Trust in Automation
(TiA) has attracted considerable attention over the last few decades. Trust is a rich and …
(TiA) has attracted considerable attention over the last few decades. Trust is a rich and …
Trusting automation: Designing for responsivity and resilience
Objective This paper reviews recent articles related to human trust in automation to guide
research and design for increasingly capable automation in complex work environments …
research and design for increasingly capable automation in complex work environments …
Perceived social impacts of tourism and quality-of-life: A new conceptual model
H Ramkissoon - Journal of Sustainable Tourism, 2023 - Taylor & Francis
Residents' overall well-being and quality-of-life require a deeper understanding of their
perceived social impacts of tourism to determine appropriate management strategies to …
perceived social impacts of tourism to determine appropriate management strategies to …
Why are consumers following social media influencers on Instagram? Exploration of consumers' motives for following influencers and the role of materialism
Despite the ubiquity of social media influencers (SMIs) and the clear value they hold for
marketers, little is understood about the sociopsychological motives that drive consumers to …
marketers, little is understood about the sociopsychological motives that drive consumers to …
Attachment and trust in artificial intelligence
Lack of trust is one of the main obstacles standing in the way of taking full advantage of the
benefits artificial intelligence (AI) has to offer. Most research on trust in AI focuses on …
benefits artificial intelligence (AI) has to offer. Most research on trust in AI focuses on …
The role of live streaming in building consumer trust and engagement with social commerce sellers
Live streaming services (eg, Facebook Live), whereby video is broadcast in real time, have
been adopted by many small individual sellers as a direct selling tool. Drawing on literature …
been adopted by many small individual sellers as a direct selling tool. Drawing on literature …
An experimental study of public trust in AI chatbots in the public sector
N Aoki - Government information quarterly, 2020 - Elsevier
This study investigates the public's initial trust in so-called “artificial intelligence”(AI) chatbots
about to be introduced into use in the public sector. While the societal impacts of AI are …
about to be introduced into use in the public sector. While the societal impacts of AI are …
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
HJ Song, JH Wang, H Han - International Journal of Hospitality …, 2019 - Elsevier
This research aimed to identify structural associations among image, satisfaction, trust,
lovemarks (love and respect for a particular brand) and brand loyalty for name-brand coffee …
lovemarks (love and respect for a particular brand) and brand loyalty for name-brand coffee …
How to evaluate trust in AI-assisted decision making? A survey of empirical methodologies
The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …
human trust in these systems critical. However, empirically investigating trust is challenging …
Systematic review: Trust-building factors and implications for conversational agent design
Off-the-shelf conversational agents are permeating people's everyday lives. In these artificial
intelligence devices, trust plays a key role in users' initial adoption and successful utilization …
intelligence devices, trust plays a key role in users' initial adoption and successful utilization …