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Understanding and resolving failures in human-robot interaction: Literature review and model development
While substantial effort has been invested in making robots more reliable, experience
demonstrates that robots operating in unstructured environments are often challenged by …
demonstrates that robots operating in unstructured environments are often challenged by …
Social robots on a global stage: establishing a role for culture during human–robot interaction
Robotic agents designed to assist people across a variety of social and service settings are
becoming increasingly prevalent across the world. Here we synthesise two decades of …
becoming increasingly prevalent across the world. Here we synthesise two decades of …
To err is robot: How humans assess and act toward an erroneous social robot
We conducted a user study for which we purposefully programmed faulty behavior into a
robot's routine. It was our aim to explore if participants rate the faulty robot different from an …
robot's routine. It was our aim to explore if participants rate the faulty robot different from an …
A taxonomy of social errors in human-robot interaction
Robotic applications have entered various aspects of our lives, such as health care and
educational services. In such Human-robot Interaction (HRI), trust and mutual adaption are …
educational services. In such Human-robot Interaction (HRI), trust and mutual adaption are …
The role of frustration in human–robot interaction–what is needed for a successful collaboration?
A Weidemann, N Rußwinkel - Frontiers in psychology, 2021 - frontiersin.org
To realize a successful and collaborative interaction between human and robots remains a
big challenge. Emotional reactions of the user provide crucial information for a successful …
big challenge. Emotional reactions of the user provide crucial information for a successful …
[PDF][PDF] Exploring the impact of fault justification in human-robot trust
With the growing interest on human-robot collaboration, the development of robotic partners
that we can trust has to consider the impact of error situations. In particular, human-robot …
that we can trust has to consider the impact of error situations. In particular, human-robot …
On using social signals to enable flexible error-aware hri
Prior error management techniques often do not possess the versatility to appropriately
address robot errors across tasks and scenarios. Their fundamental framework involves …
address robot errors across tasks and scenarios. Their fundamental framework involves …
Robot service failure and recovery: Literature review and future directions
D Liu, C Li, J Zhang, W Huang - International Journal of …, 2023 - journals.sagepub.com
Robot service failure and subsequent user behavioral responses have emerged as a
prominent scientific issue, warranting attention from multiple disciplines. A review of existing …
prominent scientific issue, warranting attention from multiple disciplines. A review of existing …
Who's laughing nao? examining perceptions of failure in a humorous robot partner
Social robots are being deployed to interact with people in various scenarios, where they
are expected to in-corporate human-like conversational strategies to achieve flu-ency in …
are expected to in-corporate human-like conversational strategies to achieve flu-ency in …
A systematic cross-corpus analysis of human reactions to robot conversational failures
In this paper, we analyze multimodal behavioral responses to robot failures across different
tasks. Two multimodal datasets are examined in which humans interact with guided-task …
tasks. Two multimodal datasets are examined in which humans interact with guided-task …