Understanding and resolving failures in human-robot interaction: Literature review and model development

S Honig, T Oron-Gilad - Frontiers in psychology, 2018 - frontiersin.org
While substantial effort has been invested in making robots more reliable, experience
demonstrates that robots operating in unstructured environments are often challenged by …

Social robots on a global stage: establishing a role for culture during human–robot interaction

V Lim, M Rooksby, ES Cross - International Journal of Social Robotics, 2021 - Springer
Robotic agents designed to assist people across a variety of social and service settings are
becoming increasingly prevalent across the world. Here we synthesise two decades of …

To err is robot: How humans assess and act toward an erroneous social robot

N Mirnig, G Stollnberger, M Miksch, S Stadler… - Frontiers in Robotics …, 2017 - frontiersin.org
We conducted a user study for which we purposefully programmed faulty behavior into a
robot's routine. It was our aim to explore if participants rate the faulty robot different from an …

A taxonomy of social errors in human-robot interaction

L Tian, S Oviatt - ACM Transactions on Human-Robot Interaction (THRI), 2021 - dl.acm.org
Robotic applications have entered various aspects of our lives, such as health care and
educational services. In such Human-robot Interaction (HRI), trust and mutual adaption are …

The role of frustration in human–robot interaction–what is needed for a successful collaboration?

A Weidemann, N Rußwinkel - Frontiers in psychology, 2021 - frontiersin.org
To realize a successful and collaborative interaction between human and robots remains a
big challenge. Emotional reactions of the user provide crucial information for a successful …

[PDF][PDF] Exploring the impact of fault justification in human-robot trust

F Correia, C Guerra, S Mascarenhas… - Proceedings of the …, 2018 - researchgate.net
With the growing interest on human-robot collaboration, the development of robotic partners
that we can trust has to consider the impact of error situations. In particular, human-robot …

On using social signals to enable flexible error-aware hri

M Stiber, RH Taylor, CM Huang - Proceedings of the 2023 ACM/IEEE …, 2023 - dl.acm.org
Prior error management techniques often do not possess the versatility to appropriately
address robot errors across tasks and scenarios. Their fundamental framework involves …

Robot service failure and recovery: Literature review and future directions

D Liu, C Li, J Zhang, W Huang - International Journal of …, 2023 - journals.sagepub.com
Robot service failure and subsequent user behavioral responses have emerged as a
prominent scientific issue, warranting attention from multiple disciplines. A review of existing …

Who's laughing nao? examining perceptions of failure in a humorous robot partner

HN Green, MM Islam, S Ali… - 2022 17th ACM/IEEE …, 2022 - ieeexplore.ieee.org
Social robots are being deployed to interact with people in various scenarios, where they
are expected to in-corporate human-like conversational strategies to achieve flu-ency in …

A systematic cross-corpus analysis of human reactions to robot conversational failures

D Kontogiorgos, M Tran, J Gustafson… - Proceedings of the 2021 …, 2021 - dl.acm.org
In this paper, we analyze multimodal behavioral responses to robot failures across different
tasks. Two multimodal datasets are examined in which humans interact with guided-task …