[HTML][HTML] Utilization of self-diagnosis health chatbots in real-world settings: case study

X Fan, D Chao, Z Zhang, D Wang, X Li… - Journal of medical Internet …, 2021 - jmir.org
Background Artificial intelligence (AI)-driven chatbots are increasingly being used in health
care, but most chatbots are designed for a specific population and evaluated in controlled …

Seeking medical advice in mobile applications: How social cue design and privacy concerns influence trust and behavioral intention in impersonal patient–physician …

J Zhang, Y Luximon, Q Li - Computers in human behavior, 2022 - Elsevier
Mobile medical consultations are increasingly prevalent, offering various benefits. However,
there is still inadequate research about how to build trust in the impersonal patient …

Effect of ai explanations on human perceptions of patient-facing ai-powered healthcare systems

Z Zhang, Y Genc, D Wang, ME Ahsen, X Fan - Journal of Medical Systems, 2021 - Springer
Ongoing research efforts have been examining how to utilize artificial intelligence
technology to help healthcare consumers make sense of their clinical data, such as …

Patients' perceptions of using artificial intelligence (AI)-based technology to comprehend radiology imaging data

Z Zhang, D Citardi, D Wang, Y Genc… - Health informatics …, 2021 - journals.sagepub.com
Results of radiology imaging studies are not typically comprehensible to patients. With the
advances in artificial intelligence (AI) technology in recent years, it is expected that AI …

Investigating patients' adoption of online medical advice

B Wu, QB Liu, X Guo, C Yang - Decision Support Systems, 2024 - Elsevier
Health advice from doctors on the Internet may help patients make preliminary medical
decisions. Patients may not adopt doctors' advice because of the problems with how the …

When gamification spoils your learning: A qualitative case study of gamification misuse in a language-learning app

R Hadi Mogavi, B Guo, Y Zhang, EU Haq… - Proceedings of the …, 2022 - dl.acm.org
More and more learning apps like Duolingo are using some form of gamification (eg,
badges, points, and leaderboards) to enhance user learning. However, they are not always …

“Should I visit the clinic”: analyzing Whatsapp-mediated online health support for expectant and new mothers in rural India

D Yadav, K Dabas, P Malik, A Bhandari… - Proceedings of the 2022 …, 2022 - dl.acm.org
Limited interaction with professionals, infrastructural, and social constraints put barriers in
providing holistic support to expectant and new mothers in low-resource settings. We …

Making healthcare infrastructure work: Unpacking the infrastructuring work of individuals

X Gui, Y Chen - Proceedings of the 2019 CHI Conference on Human …, 2019 - dl.acm.org
The US healthcare infrastructure is fragmented with various breakdowns. Patients or
caregivers have to rely on their own to overcome barriers and fix breakdowns in order to …

Healthcare at your fingertips: The acceptance and adoption of mobile medical treatment services among Chinese users

Q Li - International journal of environmental research and …, 2020 - mdpi.com
Mobile health (mHealth) services have recently been receiving increasing attention.
However, there is a lack of knowledge about how users accept and adopt mobile medical …

Unsettling Care Infrastructures: From the Individual to the Structural in a Digital Maternal and Child Health Intervention

N Karusala, S Yan, R Anderson - … of the 2023 CHI Conference on Human …, 2023 - dl.acm.org
Information services for maternal and child health are increasingly being implemented at
scale and integrated into public health infrastructures in Global South countries. These …