[HTML][HTML] Past, present, and future of virtual tourism-a literature review

S Verma, L Warrier, B Bolia, S Mehta - International Journal of Information …, 2022 - Elsevier
Humanizing the tourism experience with virtual and augmented reality has gained traction,
but fragmented literature delimits the holistic view. Present study bridges this knowledge gap …

Factors affecting value co-creation through artificial intelligence in tourism: A general literature review

K Solakis, V Katsoni, AB Mahmoud… - Journal of Tourism …, 2024 - emerald.com
Purpose This is a general review study aiming to specify the key customer-based factors and
technologies that influence the value co-creation (VCC) process through artificial …

The digital revolution in the travel and tourism industry

T Pencarelli - Information Technology & Tourism, 2020 - Springer
The digital revolution is radically changing the world we live in. Sensors in smart homes are
able to interconnect devices such as thermostats, washing machines, television sets …

Digital transformation and hospitality management competencies: Toward an integrative framework

R Busulwa, M Pickering, I Mao - International Journal of Hospitality …, 2022 - Elsevier
Digital transformation requires hospitality and tourism organizations to build and sustain
digital business capabilities such as digital customer engagement, digital customer …

COVID-19 and extended reality (XR)

AOJ Kwok, SGM Koh - Current Issues in Tourism, 2021 - Taylor & Francis
Rapid advancement in immersive technology and the global response to the COVID-19
pandemic will catalyze Extended Reality in tourism. This research letter draws from …

Why do people share their travel experiences on social media?

T Oliveira, B Araujo, C Tam - Tourism Management, 2020 - Elsevier
Tourism practices and destination decisions are more and more affected by the opinions of
trusted friends channeled through social media, and it is therefore of great interest to explore …

Smart hospitality—Interconnectivity and interoperability towards an ecosystem

D Buhalis, R Leung - International Journal of Hospitality Management, 2018 - Elsevier
The Internet and cloud computing changed the way business operate. Standardised web-
based applications simplify data interchange which allow internal applications and business …

Applications and implications of service robots in hospitality

A Tuomi, IP Tussyadiah… - Cornell Hospitality …, 2021 - journals.sagepub.com
Service robots continue to permeate and automate the hospitality sector. In doing so, these
technological innovations pose to radically change current service production and delivery …

Progress in information technology and tourism management: 30 years on and 20 years after the internet-Revisiting Buhalis & Law's landmark study about eTourism

J Navío-Marco, LM Ruiz-Gómez, C Sevilla-Sevilla - Tourism management, 2018 - Elsevier
Abstract “Progress in information technology and tourism management: 20 years on and 10
years after the Internet—The state of eTourism research” is reviewed in terms of its …

The digital skills divide: evidence from the European tourism industry

S Carlisle, S Ivanov, C Dijkmans - Journal of tourism futures, 2023 - emerald.com
Purpose This paper aims to present the findings from a European study on the digital skills
gaps in tourism and hospitality companies. Design/methodology/approach Mixed methods …