The non-development of the concept of patient knowledge empowerment for disease self-
management and the non-development of the theory of patient knowledge empowerment in …

This study aims to explore the impact of the implementation of artificial intelligence (AI) in the
healthcare sector on overall human resource (HR) practices and organizational …

Purpose This paper investigates the extent to which the COVID-19 pandemic has
accelerated service innovation in the restaurant sector. It explores the use of digital …

Abstract Service robots have been gradually adopted by various providers. However,
despite their significant potential in various service scenarios, robots can make mistakes …

This research aims to advance the understanding of gamification in health care
management using a systematic review of the literature through a multiphase analysis. To …

Purpose Digital transformation (DT) is a priority for the healthcare sector. In many countries,
it is still considered in the early stages with an underestimation of its benefits and …

Purpose Delivering patient-centered healthcare is now seen as one of the basic
requirements of good quality care. In this research, the impact of the perceived quality of …

Nowadays, the increasing attention paid to the dark side of social media (SM) in the field of
healthcare management has moved both researchers and practitioners to investigate the …

The physician-patient relationship relies mostly on doctors' empathetic abilities to
understand and manage patients' emotions, enhancing patient satisfaction and treatment …

Purpose This study has conceptualized and empirically investigated how the psychological
empowerment process is generated from a patient's cognitive knowledge and participation …